7 days ago
Audio Generalist, Freelance AI Trainer
Meridial Marketplace, by Invisible
Hybrid
Contractor
$120,000
Hybrid
Job Overview
Job TitleAudio Generalist, Freelance AI Trainer
Job TypeContractor
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$120,000
LocationHybrid
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Job Description
About the Role: Audio Generalist, Freelance AI Trainer
Meridial Marketplace, by Invisible, is seeking an Audio Generalist, Freelance AI Trainer for a project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program's mission is to evaluate and optimize model performance for real-world customer support use cases.
Key Responsibilities
- Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including: Flight bookings and travel support, Financial services, Telecommunications, and Technical support.
- Contribute to the development of diverse and representative datasets used to assess conversational audio agents.
- Evaluate model performance across a standardized set of qualitative and quantitative metrics.
- Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow.
Evaluation Metrics
Model performance is assessed using a combination of conversational, technical, and audio-specific criteria, including but not limited to:
- Task completion accuracy and efficiency.
- Conversational naturalness (tone, flow, and coherence).
- Audio comprehension and response quality.
- Instruction adherence and contextual understanding.
- Basic computer programming literacy, including: Understanding of JSON structures, Familiarity with functions and methods, Ability to reason about structured data and simple logic, Technical communication clarity when handling support-style problem-solving.
Technical & Equipment Requirements
- Strong verbal communication skills in a simulated customer support context.
- Access to a high-quality microphone to ensure clean, reliable audio input during evaluations.
- Comfort working with structured prompts, evaluation rubrics, and technical guidelines.
Key skills/competency
- AI Training
- Audio Evaluation
- Customer Service Simulation
- Conversational AI
- JSON Structures
- Problem-Solving
- Technical Communication
- Data Annotation
- Qualitative Analysis
- Natural Language Processing
How to Get Hired at Meridial Marketplace, by Invisible
- Understand Meridial Marketplace's mission: Research their commitment to AI innovation and model benchmarking in customer service.
- Highlight relevant experience: Emphasize any experience in audio evaluation, data annotation, or customer support simulation.
- Showcase technical literacy: Detail your understanding of JSON, functions, and structured data in your resume.
- Prepare for role-play scenarios: Practice simulating customer service interactions to demonstrate natural conversational flow and clarity.
- Optimize your audio setup: Ensure you have a high-quality microphone and mention it as an asset in your application.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What kind of AI models will I be evaluating as an Audio Generalist, Freelance AI Trainer at Meridial Marketplace?
02What specific customer service domains will I simulate interactions in for this role?
03What technical skills are crucial for an Audio Generalist, Freelance AI Trainer at Meridial Marketplace?
04How important is audio quality for this Freelance AI Trainer position?
05What does 'evaluating model performance' entail for the Audio Generalist role?
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