Fundraising Database & Administration Manager
Mercy Care · Atlanta, GA
- On site
- Full-time
- $75,000 / year
- Atlanta, GA
Job highlights
- Manage and operate fundraising database (CRM).
- Ensure donor data accuracy and integrity.
- Handle fund accounting and financial record keeping.
- Provide administrative support to the Development team.
- Train colleagues on CRM systems.
About the role
Fundraising Database & Administration Manager
Mercy Care is seeking an experienced Administration & Database Manager to lead the management, accuracy, and strategic use of our fundraising database systems. This vital role ensures timely, precise data entry, reporting, and donor stewardship while providing comprehensive administrative support to the Development team. Working closely with Development and Finance colleagues, this position maintains data integrity, executes fund accounting procedures, supports audits, and delivers exceptional service to internal and external stakeholders. The role also trains team members on CRM systems, supports performance development, and fosters a collaborative culture that reflects Mercy Care’s mission, vision, and values.
What You Will Do
- Maintains and operates the fund-raising database system (CRM) for all fundraising efforts of Mercy Care.
- Works closely with Development colleagues to ensure the accuracy and integrity of the donor database.
- Responsible for the timely and accurate entry and maintenance of prospect records; donor records; gift and grant records; and donor acknowledgement letters.
- Performs queries and provides lists and reports for colleagues.
- Coordinates printing, signing, and sending letters of acknowledgement.
- Train all Development and Finance colleagues who utilize CRM.
- Performs all fund accounting procedures for the Development team including monthly closing, preparation and distribution of monthly activity worksheets, transfer requests, and reports to internal and external partners.
- Coordinates all financial record keeping, management and analytics with the Finance team.
- Supports annual audit as needed.
- Provide administrative support to the development team, including meeting planning and management, tracking and managing expenses.
- Supports colleague(s) from other departments to help achieve optimum standards of excellence.
- Addresses issues of concern through courageous conversation and notify department manager of any interactions requiring attention.
- Responsible for driving employee retention through engagement strategies and team development.
Minimum Qualifications
- Seven or more years of administrative support or database management experience; nonprofit experience preferred.
- Bachelor’s degree preferred.
- Strong written and verbal communication skills and the ability to work with diverse audiences.
- Exceptional customer service and organizational skills with strong attention to detail.
- Working knowledge of Blackbaud CRM required; proficiency in Microsoft Office Suite essential.
- Ability to work independently, manage multiple priorities, and adapt to frequent interruptions.
- Demonstrated problem-solving ability, sound judgment, and collaborative leadership skills.
Position Highlights And Benefits
- Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!)
- Opportunity to get paid daily – through DailyPay
- Paid holidays and generous Paid Time Off (PTO)
- Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
- Low-cost medical, dental, and vision insurance plans.
- Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.
- Fast response interview times and job offers.
Ministry/Facility Information
Mercy Care Atlanta, a Federally Qualified Health Center (FQHC) and comprised of 300 plus colleagues, is a healthcare organization that provides a range of health services to underserved and vulnerable populations in the Atlanta, Georgia area. We are dedicated to providing compassionate, high-quality care to individuals across all demographics. Rooted in the Mercy Philosophy, we prioritize respect, integrity, compassion, and excellence in all aspects of care delivery.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Key skills/competency
- Database Management
- CRM Systems
- Blackbaud CRM
- Fundraising
- Data Entry
- Reporting
- Financial Record Keeping
- Administrative Support
- Team Development
- Donor Stewardship
Skills & topics
- Fundraising Database Manager
- CRM Administrator
- Nonprofit Administration
- Database Management
- Blackbaud CRM
- Fund Accounting
- Donor Relations
- Administrative Support
- Atlanta Jobs
- Healthcare Administration
How to get hired
- Customize your resume: Highlight your 7+ years of administrative/database experience, nonprofit work, and Blackbaud CRM proficiency.
- Tailor your application: Emphasize your strong organizational skills, attention to detail, and problem-solving abilities in your cover letter.
- Prepare for interviews: Be ready to discuss your experience with CRM systems, fund accounting, and team training.
- Showcase your fit: Demonstrate how your collaborative leadership skills align with Mercy Care's mission and values.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary responsibility of the Fundraising Database & Administration Manager at Mercy Care?
- The primary responsibility of the Fundraising Database & Administration Manager at Mercy Care is to lead the management, accuracy, and strategic use of the organization's fundraising database systems (CRM), ensuring data integrity and providing administrative support to the Development team.
- What specific CRM experience is required for the Fundraising Database & Administration Manager role?
- A working knowledge of Blackbaud CRM is required for this role. Proficiency in Microsoft Office Suite is also essential.
- Does Mercy Care offer benefits from day one for this position?
- Yes, Mercy Care offers Day-1 Benefits, including PTO accrual, a retirement plan with match, and health insurance.
- What kind of administrative support is expected from the Fundraising Database & Administration Manager?
- The role involves providing comprehensive administrative support to the Development team, including meeting planning and management, and tracking expenses.
- What is the minimum experience required for the Fundraising Database & Administration Manager role?
- A minimum of seven years of administrative support or database management experience is required. Nonprofit experience is preferred.
- What are the key qualities Mercy Care looks for in a Fundraising Database & Administration Manager?
- Mercy Care looks for strong written and verbal communication skills, exceptional customer service and organizational skills with strong attention to detail, the ability to work independently, and demonstrated problem-solving ability, sound judgment, and collaborative leadership skills.
- How does Mercy Care support employee retention in this role?
- The Fundraising Database & Administration Manager is responsible for driving employee retention through engagement strategies and team development, fostering a collaborative culture aligned with Mercy Care's mission.
- What is the employment type for this position?
- This is a full-time position with a day shift.
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