Senior Content Designer
@ Mercury

Hybrid
$170,000
Hybrid
Full Time
Posted 23 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXXX****** @mercury.com
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Job Details

Overview

The Senior Content Designer role at Mercury requires a balance of writing craftsmanship and system strategy. You will create on-brand content for Mercury's banking product and help shape the overall communication guidelines across teams.

Your Impact

You will play a central role in defining how Mercury communicates inside its product. Collaborating with design, product, engineering, and marketing teams, you will bring clarity, personality, and consistency to every output.

What You’ll Do

  • Build deep empathy for customers and translate it into clear product content.
  • Collaborate with product teams to write error messages, onboarding flows, and system templates.
  • Extend brand values into product experiences with persuasive, human-centered copy.
  • Create and socialize guidelines for style, voice, and content consistency.
  • Partner with research and design to test and refine messaging.
  • Support major initiatives by collaborating with product designers and PMMs.

What We’re Looking For

  • 5-7 years of experience in Content Design or Product Writing.
  • A balance between execution details and team-wide strategy.
  • Strong communication skills in advocating for voice and clarity.
  • Proactive mindset with idea generation and problem-solving attitude.
  • Curiosity, empathy, and readiness to experiment.
  • FinTech experience is considered a plus.

Application Requirements

Please complete your application with a cover letter and work samples (portfolio, website or other writing samples). Applications without these will not be considered.

Compensation & Benefits

The role includes a competitive base salary, equity (stock options), and a comprehensive benefits package. Salary ranges vary by region and candidate experience.

Key Skills/Competency

  • Content Design
  • Product Writing
  • Copywriting
  • Strategy
  • Empathy
  • Communication
  • Guidelines
  • Collaboration
  • Fintech
  • System Thinking
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How to Get Hired at Mercury

🎯 Tips for Getting Hired

  • Customize your resume: Tailor your experience to content design.
  • Highlight relevant samples: Showcase product and system thinking work.
  • Research Mercury: Understand their fintech product and values.
  • Prepare for interviews: Be ready to discuss content strategies.

📝 Interview Preparation Advice

Technical Preparation

Review product style guides and design systems.
Study fintech content trends and guidelines.
Practice writing clear microcopy and error messages.
Familiarize with digital product documentation tools.

Behavioral Questions

Describe a complex multi-tasking experience.
Explain your collaboration in cross-functional teams.
Share an example of balancing detail with strategy.
Discuss a time you improved team communication.

Frequently Asked Questions