Senior Content Designer
@ Mercury

Hybrid
$173,000
Hybrid
Full Time
Posted 23 days ago

Your Application Journey

Personalized Resume
Apply
Email Hiring Manager
Interview

Email Hiring Manager

XXXXXXXXXX XXXXXXXXX XXXXXXXX******* @mercury.com
Recommended after applying

Job Details

About the Role

At Mercury, we are looking for a Senior Content Designer who can juggle detailed content creation with strategic communication system development. This role involves writing sharp, helpful, and on-brand content for our banking product while also shaping guidelines and systems for team communication.

Your Impact

You will play a central role in shaping Mercury's product communication, collaborating with design, product, engineering, and marketing teams to drive clarity, personality, and consistency across all messaging.

What You’ll Do

  • Build deep empathy for customers and translate insights into product content.
  • Partner with product teams to craft error messages, onboarding flows, and system templates.
  • Extend brand values through persuasive, human-centered copy.
  • Create guidelines for style, voice, and content component architecture.
  • Collaborate with research and design to test and refine messaging.
  • Support major initiatives by partnering with product designers and PMMs.

What We’re Looking For

  • 5-7 years of experience in Content Design or Product Writing.
  • A balance between detailed execution and team-wide strategy.
  • Strong communication skills and a proactive approach.
  • Curiosity, empathy, and a willingness to experiment.
  • FinTech experience is a plus.

Application Instructions

Submit your application with a cover letter and examples of your portfolio, website, or other work samples that demonstrate data-driven storytelling.

Key Skills/Competency

  • Content Design
  • Product Writing
  • Communication
  • Strategy
  • Empathy
  • FinTech
  • Collaboration
  • Guidelines
  • System Thinking
  • Creativity
Apply without a personalized resume

How to Get Hired at Mercury

🎯 Tips for Getting Hired

  • Customize your resume: Highlight related content design experiences.
  • Showcase your portfolio: Include strategic projects and samples.
  • Prepare for interviews: Discuss your dual role in execution and strategy.
  • Research Mercury: Understand their fintech and communication goals.

📝 Interview Preparation Advice

Technical Preparation

Study product content guidelines and style guides.
Review fintech communication case studies.
Familiarize with digital content systems.
Practice prototyping content templates.

Behavioral Questions

Describe a time you balanced dual priorities.
Explain how you handle team feedback.
Discuss managing strategic and detailed work.
Outline a challenge in cross-team collaboration.

Frequently Asked Questions