Senior Technical Product Manager

Position Summary

As a Senior Technical Product Manager at Mercury Insurance, you will be primarily responsible for managing the product roadmap for identified areas, defining and delivering the next generation of insurance services. This pivotal role involves not only developing innovative product solutions but also executing strategic go-to-market plans and cultivating essential business relationships to seize market opportunities. Your responsibilities will encompass managing the product roadmap, providing mentorship to junior product managers, nurturing vendor relationships, and fostering cross-domain collaboration. A key aspect of this role is ensuring that product direction aligns seamlessly with overall organizational objectives.

Responsibilities

• Create buy-in for the product vision and strategy with leadership and internal partners.
• Shape and own the product tech roadmap with input from senior leadership and stakeholders.
• Efficiently manage the product backlog by prioritizing and making trade-offs between customer experience, performance, and operational load or competing features.
• Drive decision making and product launches in partnership with engineering, UX, operations, business development, third party vendors and other cross-functional teams.
• Regularly update stakeholders and customers on the roadmap and product status.
• Utilize data, usability studies, research, and market analysis to inform product strategies.
• Establish and track key metrics for product success.
• Develop clear business requirements and user stories for product specifications and architecture.
• Work efficiently with engineering team to deliver key product features and manage delivery risks.

Education & Qualifications

A Bachelor's degree in business, computer science, engineering, or equivalent practical experience in product management is required.

Property and Casualty Insurance experience is preferred.

Experience

• 5+ years product management and/or product design.
• 5+ years managing complex initiatives from initiation to completion using product management processes and best practices.
• Experience in defining and implementing product metrics to track performance and success.
• Experience handling all stages of product delivery.
• Experience contributing to tech discussions and product strategy.
• Experience managing technical products or online services.
• Experience representing various customers and stakeholders during planning.

Skills & Abilities

• Ability to build ground-up solutions where none exist including all steps of ideation, problem discovery, customer usage, design, implementation, and monitoring.
• Strong critical thinking skills, with the ability to analyze complex situations, assess information, and make sound decisions based on data and evidence.
• Ability to work as a partner and peer to your counterparts in engineering, program management and quality assurance.
• Ability to navigate through ambiguity and drive strategic direction.
• Strong skills in managing relationships with stakeholders, ensuring alignment between business goals and product development.
• Comfort operating at different vertical levels at the organization including individual contributors to senior executives.
• Able to develop and present complex problems in a straightforward way.
• Exceptional verbal, oral, and written communication skills.

About Mercury Insurance

For over 60 years, Mercury Insurance has been dedicated to helping people reduce risk and overcome unexpected events. We are a unified team committed to assisting others, recognizing the universal need for insurance. At Mercury, you'll find an environment that encourages growth, fosters fun, and promotes collaborative success. We value diverse perspectives and inclusivity to serve a broad customer base.

We genuinely care for our team members, offering competitive salaries, bonus potential, and comprehensive benefits designed to support health, retirement, and professional aspirations. Learn more at mercuryinsurance.com/about/careers.

Perks And Benefits

Mercury Insurance offers a wide array of benefits, including:

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation, sick, 9 Company holidays, volunteer hours)
• Incentive bonus programs (holiday, referral, performance-based)
• Medical, dental, vision, life, and pet insurance
• 401(k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources (mental wellbeing therapy/coaching, childcare, eldercare, etc.)

Key skills/competency

• Product Roadmap Management
• Technical Product Leadership
• Strategic Planning & Execution
• Cross-functional Collaboration
• Agile Product Development
• Data-Driven Decision Making
• Stakeholder Relationship Management
• Mentorship & Team Development
• Go-to-Market Strategy
• Business Requirements & User Stories