SRE Evaluator - Incident Management
Mercor · United States
- Hybrid
- Part-time
- $120,000 / year
- United States
Tailored resume — keyword-matched to this role.
Hiring manager — we find who's hiring.
Intro email — drafted to reach them directly.
Job highlights
- Evaluate AI-generated content for quality.
- Assess artifacts in incident management, reliability, SRE.
- Provide written feedback to improve AI outputs.
- Requires 5+ years of relevant experience.
- Remote contract role with flexible hours.
About the role
About The Job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Incident Management / Reliability / SRE Evaluator
Type: Contract
Compensation: $80–$120/hour
Location: Remote
Role Responsibilities
- Evaluate AI-generated artifacts against domain-specific quality rubrics.
- Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
- Provide clear, structured written feedback to improve AI model outputs.
- Apply deep subject-matter expertise in Incident management, reliability, and SRE.
- Work independently and asynchronously to meet deadlines and ensure high-quality assessments.
Qualifications
Must-Have
- 5+ years of relevant professional experience in Incident management, reliability, or SRE.
- Native or professional fluency in English.
- Highly proficient in Microsoft Office and Google Workspace, especially Slides (Google Slides / PowerPoint).
Preferred
- Advanced degree (Master's or higher) from a reputable institution.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
For any help or support, reach out to: support@mercor.com
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Key skills/competency
- Incident Management
- Reliability Engineering (SRE)
- AI Artifact Evaluation
- Quality Rubrics
- Feedback Provision
- Microsoft Office Suite
- Google Workspace
- Asynchronous Work
- Subject Matter Expertise
- Technical Assessment
Skills & topics
- SRE
- Site Reliability Engineer
- Incident Management
- Reliability Engineering
- AI Evaluation
- Technical Evaluator
- Remote Work
- Contract Role
- Quality Assurance
- IT Operations
How to get hired
- Tailor your resume: Highlight your 5+ years in Incident Management, reliability, or SRE, and proficiency in MS Office/Google Workspace.
- Prepare for AI interview: Be ready to discuss your experience as reflected in your resume for this SRE Evaluator role.
- Demonstrate expertise: Clearly articulate your deep subject-matter knowledge in Incident management and SRE during the application process.
- Understand the platform: Review the provided resources at talent.docs.mercor.com for insights into the assessment platform and process.
- Submit promptly: Complete all application steps, including the AI interview, to ensure timely consideration for this remote opportunity.
Technical preparation
Master Incident Management frameworks and best practices.,Deepen knowledge of SRE principles and reliability.,Practice evaluating documents, spreadsheets, and slides.,Become proficient with Google Slides and PowerPoint.
Behavioral questions
Describe a complex incident you managed.,How do you provide constructive feedback?,How do you ensure quality in your work?,How do you manage asynchronous tasks effectively?
Frequently asked questions
- What is the typical workload for an SRE Incident Management Evaluator at Mercor?
- As a remote contract role, the SRE Incident Management Evaluator position offers flexibility. You'll work independently and asynchronously to meet deadlines, focusing on evaluating AI-generated artifacts and providing detailed feedback. The workload can vary based on project needs and your availability.
- How does Mercor evaluate candidates for the SRE Incident Management Evaluator role?
- Mercor utilizes a streamlined application process that includes uploading your resume and completing an AI interview based on your resume. This allows them to efficiently assess your qualifications and experience for the SRE Incident Management Evaluator position.
- What specific technical skills are most important for this SRE Incident Management Evaluator role?
- The most critical technical skills for this SRE Incident Management Evaluator role are 5+ years of experience in Incident Management, reliability, or SRE. Proficiency in Microsoft Office and Google Workspace, especially Slides, is also essential for evaluating and providing feedback on AI-generated documents.
- Is there an opportunity for long-term engagement as an SRE Incident Management Evaluator at Mercor?
- While this position is listed as a contract role, Mercor works with leading AI research labs and often seeks specialized talent. Demonstrating strong performance and expertise as an SRE Incident Management Evaluator could lead to future opportunities or ongoing engagements, depending on project demands.
- What does Mercor mean by 'AI-generated artifacts' for the SRE Incident Management Evaluator role?
- AI-generated artifacts, in the context of the SRE Incident Management Evaluator role, refer to content produced by AI models. This can include documents, spreadsheets, and slide decks related to incident management, reliability, and SRE principles, which you will evaluate for accuracy, quality, and presentation.