Project Operations Manager

@ Mercor

Company Introduction

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Role Overview

Position: Technical Expert Project Manager (TEPM) – Contract, Remote Commitment: At least 20 hours per week

This role supports Strategic Project Leads in managing AI projects. It requires strong technical skills, especially in SQL and dashboarding tools like Hex.

Responsibilities

• Support a Mercor Project Lead in coordinating project operations and managing workflows.
• Build and maintain project dashboards in Hex to track metrics and expert engagement.
• Engage experts on projects and manage community interactions.
• Respond to expert support tickets and lead targeted follow-ups as needed.
• Host office hours and develop Q&A documentation once projects reach a steady state.
• Distribute project metrics emails, issue reminders or warnings, and nudge experts as needed.
• Perform first-round data QA, often in collaboration with lead reviewers.

Requirements / Qualifications

Must-Have Qualifications:

• 2+ years of experience in technical project management, operations, or similar.
• Proficiency with SQL and experience using Hex or comparable data visualization tools.
• Ability to build, track, and maintain technical project infrastructure.
• Strong communication skills for expert engagement.
• Structured approach to quality control and documentation.
• Highly organized, detail-oriented, and proactive.

Preferred Qualifications:

• Experience with data annotation, especially in rubrics.
• Comfortable managing multiple priorities.

Engagement Details

• Fully remote work with flexible scheduling.
• $50/hr (USD) compensation with weekly payout via Stripe Connect.
• Classified as an at-will contractor.
• Mentorship from an experienced Mercor Strategic Project Lead.
• Initial project scope varies with potential for evergreen contracts.
• Note: H1-B or STEM OPT status candidates are not supported.

Application Process

Complete the following steps:

• Upload your resume
• AI interview based on your resume
• Submit the application form

For details, visit: Mercor Talent Portal

For help or support, email: support@mercor.com

Key skills/competency

• SQL
• Hex
• Project Management
• Dashboarding
• Data QA
• Technical Infrastructure
• Communication
• Organization
• Quality Control
• Remote Operations