General Chat Behavior Evaluator

About the General Chat Behavior Evaluator Role at Mercor

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

This is a General Chat Behavior Evaluator position, available as full-time or part-time contract work, with compensation at $36/hour. The location is geographically restricted to Taiwan, Malaysia, and USA.

Role Responsibilities

• Evaluate LLM-generated responses for effectiveness in answering user queries.
• Conduct fact-checking using trusted public sources and external tools.
• Generate high-quality human evaluation data by annotating response strengths, areas for improvement, and factual inaccuracies.
• Assess reasoning quality, clarity, tone, and completeness of responses.
• Ensure model responses align with expected conversational behavior and system guidelines.
• Apply consistent annotations by following clear taxonomies, benchmarks, and detailed evaluation guidelines.

Qualifications

Must-Have

• Bachelor’s degree
• Native speaker or ILR 5/primary fluency (C2 on the CEFR scale) in Chinese (Mandarin)
• Significant experience using large language models (LLMs)
• Excellent writing skills
• Strong attention to detail
• Adaptable and comfortable moving across topics, domains, and customer requirements
• Background or experience in domains requiring structured analytical thinking
• Excellent college-level mathematics skills

Preferred

• Prior experience with RLHF, model evaluation, or data annotation work
• Experience writing or editing high-quality written content
• Experience comparing multiple outputs and making fine-grained qualitative judgments
• Familiarity with evaluation rubrics, benchmarks, or quality scoring systems

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome

For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Key skills/competency

• LLM Evaluation
• Fact-checking
• Data Annotation
• Chinese (Mandarin) Fluency
• Analytical Thinking
• Large Language Models
• Conversational AI
• Taxonomy Application
• Writing Skills
• Quality Assurance