AI Conversational Quality Analyst
Mercor
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
About Mercor
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
This is a contract position for an AI Conversational Quality Analyst, offering compensation of $30–$35/hour and a remote work arrangement.
Role Responsibilities
- Evaluate and compare AI-generated responses to enhance therapeutic-style conversations.
- Review AI replies for empathy, emotional insight, and communication quality.
- Produce clear, improved rewrites that meet project standards.
- Collaborate with research teams to strengthen AI behavior in mental-health settings.
- Work independently and asynchronously to meet accelerated project timelines.
Qualifications
Must-Have
- Bachelor's degree minimum.
- Experience in evaluating and refining AI model responses.
- Ability to assess communication quality and appropriateness for supportive dialogue.
Start Date
Immediate following a mandatory onboarding session.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome
For any help or support, reach out to: support@mercor.com
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Key skills/competency
- AI model evaluation
- Natural Language Processing
- Conversational AI
- Quality assurance
- Content rewriting
- Therapeutic communication
- Empathy analysis
- Asynchronous work
- Project standards
- Research collaboration
How to Get Hired at Mercor
- Research Mercor's mission: Study their focus on connecting talent with AI research labs and their investor backing.
- Tailor your resume: Customize your resume to highlight experience in AI model evaluation, NLP, and conversational quality analysis for the AI Conversational Quality Analyst role.
- Prepare for the AI interview: Practice articulating your experience with AI-generated content review and therapeutic communication styles relevant to Mercor.
- Showcase independent work: Emphasize your ability to work asynchronously and meet tight deadlines, a key aspect of Mercor's project timelines.
- Highlight communication quality skills: Be ready to discuss your ability to assess and improve empathetic and emotionally insightful AI responses.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background