Experience Project Manager
Mercedes-Benz Research & Development North America, Inc.
Job Overview
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Job Description
About Mercedes-Benz Research & Development North America
At Mercedes-Benz Research & Development North America (MBRDNA), we are committed to delivering world-class automotive technologies that push the boundaries of what is possible. Our teams of highly skilled engineers and designers use cutting-edge software and technology to enhance the driving experience and reduce environmental impact.
The Infotainment & AI department is responsible for innovating and evolving the in-vehicle infotainment system for US customers, with the ambition to deliver a best-in-class, market-leading infotainment experience. By combining software platforms, AI capabilities, and customer-centric design, the department drives differentiation and customer satisfaction across the Mercedes-Benz portfolio.
Role of the Experience Project Manager
The Experience Project Manager supports the planning and execution of infotainment experience initiatives, ensuring tasks, timelines, and dependencies are tracked and coordinated effectively. This role focuses on execution rigor, collaboration, and delivery support within defined scopes.
Job Responsibilities
- Support planning and execution of infotainment experience projects
- Maintain project plans, timelines, and dependency tracking
- Coordinate tasks across Product, UX, Engineering, and Data teams
- Track progress, risks, and issues; escalate when needed
- Facilitate meetings, workshops, and regular status updates
- Support release planning and delivery coordination
- Prepare clear documentation and status communication
- Ensure adherence to defined processes and ways of working
- Contribute to continuous improvement of project management practices
Minimum Qualifications
- Bachelor’s degree in Engineering, Computer Science, Business, or a related field, or equivalent work experience
- 3+ years of relevant work experience
- Strong organizational and coordination skills
- Ability to manage multiple tasks and priorities
- Clear written and verbal communication skills
- Basic understanding of software or digital product development
- Ability to work effectively in cross-functional teams
- Attention to detail and strong follow-through
- Willingness to learn and grow in a complex environment
- Standing and sitting for long periods of time
- Ability to get in and out of test and production vehicles as needed
- Valid driver’s license
Preferred Qualifications
- Experience with infotainment, automotive, or consumer technology products
- Experience supporting UX- or customer-experience-driven initiatives
- Experience working with global and market-facing organizations
- PMP, SAFE, Agile, or similar project management certification
Why Mercedes-Benz R&D North America?
Here at MBRDNA, you create digital ecosystems around cars, you design a language between humans and machines, you make a car even more intelligent - you make the new reality for cars. MBRDNA was honored as one of the "Best Places to Work" by BuiltIn in January 2024, a testament to our commitment to creating an exceptional work environment. At each of our offices, we foster a culture of collaboration and continuous learning, ensuring every team member can thrive and innovate.
Benefits for Full-Time Employees
- Medical, dental, and vision insurance for employees and their families
- 401(k) with employer match
- Up to 15 company-paid holidays
- Paid time off (flexible time off for salaried employees), sick time, and parental leave
- Tuition assistance program
- Wellness/Fitness reimbursement programs
Key skills/competency
- Project Planning
- Execution Management
- Cross-functional Coordination
- Infotainment Systems
- Risk Management
- Agile Methodologies
- Stakeholder Communication
- Software Development Lifecycle
- Customer Experience (UX)
- Process Improvement
How to Get Hired at Mercedes-Benz Research & Development North America, Inc.
- Research MBRDNA's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to understand why they were a "Best Places to Work" recipient.
- Tailor your resume for project management: Highlight specific achievements in coordinating complex projects, especially within software, digital product, or automotive environments, aligning with the Experience Project Manager role.
- Showcase cross-functional collaboration: Prepare to discuss how you've effectively coordinated tasks across product, UX, engineering, and data teams, emphasizing communication and problem-solving skills for Mercedes-Benz.
- Demonstrate passion for innovation: Express genuine interest in cutting-edge automotive infotainment and AI capabilities, aligning your experience with MBRDNA's ambition to deliver market-leading in-vehicle experiences.
- Prepare for behavioral questions: Focus on examples illustrating your organizational skills, attention to detail, ability to manage multiple priorities, and how you ensure adherence to processes for successful project delivery.
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