External Post
Menlo Security Inc. · United States
- Hybrid
- Full-time
- $154,350 / year
- United States
Job highlights
- Customer-facing technologist role.
- Partner with sales for customer needs.
- Deliver technical presentations and demos.
- Conduct proof-of-concept trials.
- Represent company at industry events.
About the role
Sales Engineer
Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense.
The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching.
Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.
About Us
At Menlo Security, we are dedicated to delivering comprehensive security solutions that safeguard businesses against evolving threats. Our Sales Engineering team plays a critical role in ensuring that our solutions provide maximum business value and fit-for-purpose design for our customers. Our team comprises individuals from diverse backgrounds, including Sales Consultants, Technical Consultants, Technical Support, and Program Managers.
Role Overview
As a Sales Engineer at Menlo Security, you will be a key customer-facing technologist. With your experience in pre-sales or other technical customer-facing roles supporting large enterprise accounts or acquiring new enterprise customers, you will be responsible for partnering with the sales team to understand customer requirements and provide sales support. You will prepare and deliver technical presentations and demos to explain the benefits of Menlo Security products and run proof-of-concept trials for customers.
Key Responsibilities
- Customer Engagement: Identify and map customer initiatives and business problems to Menlo Security solutions.
- Relationship Building: Establish and nurture relationships and technical champions within customer accounts.
- Technical Presentations: Develop and present tailored customer presentations at various organizational levels within enterprise customers.
- Demo and PoC Activities: Lead demo and proof-of-concept activities for Menlo Security prospects and customers.
- Knowledge Sharing: Showcase your expertise by creating professional content, including white papers, blog posts, and other knowledge-sharing activities.
- External Representation: Represent and evangelize Menlo Security at developer, community, technology, cybersecurity, and industry-focused events, providing thought leadership and expertise.
- Domain Expertise: Apply in-depth vertical knowledge or domain expertise to advise on best practices.
Basic Requirements
- Previous experience in a sales engineering or other customer-facing technical role in CDN, security, networking, or SaaS.
- Strong communication, written, and presentation skills.
- Ability to manage multiple projects and activities concurrently.
- Highly driven individuals who are curious, team players, and work with a sense of urgency.
- Bachelor’s Degree or equivalent relevant work experience.
Desirable Skills and Experience
- Fundamental understanding of customer network and/or application architectures.
- Detailed knowledge of workflow from user to application, including hybrid architectures with Azure, AWS, and GCP.
- Understanding and experience with application and/or network security.
- Familiarity with SaaS application environments.
- Experience with VPN and remote access challenges.
- Knowledge of SIEM and log analytics platforms.
- Understanding of client OS fundamentals and software distribution.
Our Compensation And Benefits
At Menlo Security, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $135,100 - $173,600.
In accordance with NY, CO, CA, and WA law, the range provided is Menlo Security’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance.
Key skills/competency
- Sales Engineering
- Customer Engagement
- Technical Presentations
- Proof-of-Concept
- Cybersecurity
- SaaS
- Networking
- Cloud Architecture
- Problem Solving
- Communication Skills
Skills & topics
- Sales Engineer
- Pre-sales
- Technical Sales
- Cybersecurity
- SaaS
- Networking
- Cloud Security
- Enterprise Sales
- Customer Engagement
- Proof of Concept
How to get hired
- Tailor your resume: Highlight sales engineering experience in security, networking, or SaaS.
- Showcase communication skills: Emphasize presentation and relationship-building abilities.
- Demonstrate technical acumen: Detail knowledge of cloud architectures and security.
- Align with values: Express empathy, organization, and a drive to complete tasks.
- Prepare for technical questions: Be ready to discuss customer network architectures.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities of a Sales Engineer at Menlo Security?
- As a Sales Engineer at Menlo Security, you will be a key customer-facing technologist. Your responsibilities include partnering with the sales team to understand customer requirements, providing sales support, preparing and delivering technical presentations and demos, and running proof-of-concept trials for customers. You will also engage in knowledge sharing and represent Menlo Security at industry events.
- What basic qualifications are required for the Sales Engineer position at Menlo Security?
- Basic requirements include previous experience in a sales engineering or customer-facing technical role in CDN, security, networking, or SaaS. Strong communication, written, and presentation skills are essential. You must be able to manage multiple projects concurrently and possess a Bachelor’s Degree or equivalent relevant work experience. We look for highly driven, curious, team-oriented individuals with a sense of urgency.
- What are the desirable skills and experience for a Sales Engineer at Menlo Security?
- Desirable skills include a fundamental understanding of customer network and/or application architectures, detailed knowledge of user-to-application workflows including hybrid cloud architectures (Azure, AWS, GCP), and experience with application and/or network security. Familiarity with SaaS application environments, VPN challenges, SIEM platforms, and client OS fundamentals is also beneficial.
- How does Menlo Security approach compensation for its Sales Engineers?
- Menlo Security offers a competitive total compensation and benefits package. The base salary range for this role is $135,100 - $173,600, with the actual amount determined by factors like experience, knowledge, skills, abilities, and location. Employees may also be eligible for stock-based compensation grants.
- What is the work arrangement for the Sales Engineer role at Menlo Security?
- The Sales Engineer position at Menlo Security is a remote role, allowing flexibility in your work location.
- What kind of company culture can I expect at Menlo Security?
- Menlo Security fosters a collaborative, inclusive, and fun culture guided by five core values: Stay Aligned, Get It Done, Customer Empathy, Think Creatively, and Help Each Other Out. They emphasize open communication, supporting new ideas, and a shared mindset towards achieving common goals, offering opportunities for initiative and impact.
- Does Menlo Security hire internationally for the Sales Engineer role?
- While the job description specifies salary ranges in accordance with NY, CO, CA, and WA law, the role is listed as remote. Specific international hiring policies are not detailed, but remote work typically offers broader geographical possibilities. Candidates should inquire about specific location requirements during the application process.