Assistant Manager - Operations
Meesho
Job Overview
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Job Description
About The Team
Meesho’s content commerce team is a relatively new team that directly contributes to Meesho’s GMV/ NMV. This team works on identifying opportunities in the influencer economy to leverage them for Meesho’s growth. As part of the team, individuals work on exciting new problem statements & contribute to Meesho’s content strategy across various social media platforms.
About The Role
We are looking for an Assistant Manager - Operations to lead and scale a ~50-member Key Account Management (KAM) team within MCC. This role sits at the core of creator monetization success — ensuring that creators seamlessly progress across the lifecycle: Signup → Social Account Connection → Content Creation → Sale Generation → Sustainable Earnings. The charter is to drive structured execution, streamline priorities, optimize KAM bandwidth, and build data-led operating systems that improve creator activation, performance, and retention at scale. This is a high-impact role requiring strong people leadership, operational rigor, and sharp data thinking.
What You Will Do
- Lead, coach and scale a ~50-member KAM team.
- Define clear KRAs aligned to lifecycle metrics (activation, content velocity, GMV contribution, repeat earnings).
- Ensure high connect rates and reduce technical friction.
- Improve conversion from content → clicks → orders.
- Build strategies to reduce creator churn and increase repeat earning creators.
- Data Reporting and Analysis.
- CRM and Process Excellence.
What You Will Need
- 3–6 years of experience in Operations / Sales Ops / Creator Ops / Growth Ops.
- Prior experience managing large frontline teams (30+ members preferred).
- Experience in marketplaces, e-commerce, content platforms, or creator ecosystems is strongly preferred.
- Team Handling and Leadership Experience.
Key skills/competency
- Operations Management
- Team Leadership
- Key Account Management
- Creator Monetization
- Process Optimization
- Data Analysis
- CRM Systems
- E-commerce
- Influencer Marketing
- Strategic Execution
How to Get Hired at Meesho
- Research Meesho's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your resume to highlight experience in large team management, operations, and creator ecosystems for the Assistant Manager - Operations role.
- Showcase operational rigor: Prepare examples demonstrating your ability to streamline processes, drive data-led execution, and improve key performance metrics.
- Emphasize leadership: During interviews, articulate your experience in coaching, scaling large frontline teams, and fostering a high-performance environment.
- Demonstrate e-commerce knowledge: Be ready to discuss challenges and opportunities within marketplaces, creator monetization, and content commerce.
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