Logistics Manager
MeeBoss · United States
- Hybrid
- Full-time
- $24,000 / year
- United States
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Job highlights
- Manage inbound/outbound shipping for equipment globally.
- Build logistics processes from the ground up.
- Handle receiving, packing, shipping, and returns.
- Track shipments and resolve issues proactively.
- Control costs and manage vendor relationships.
About the role
Logistics Manager
Company: Elarise LLC
Location: Remote
Employment Type: Full-time
Role Overview
We are looking for a hands-on Logistics Manager to own end-to-end inbound and outbound shipping for client equipment across the U.S. and internationally. You will manage receiving, storage, packing, shipping, tracking, and returns—building reliable processes from the ground up in a fast-moving startup environment.
Key Responsibilities
Inbound Receiving & Processing
- Receive client equipment, verify counts/condition, and log items accurately.
- Coordinate deliveries with carriers and clients; resolve delivery exceptions.
- Maintain organized storage, labeling, and inventory location controls.
Outbound Shipping (Domestic & International)
- Prepare, pack, and ship equipment to client sites across the U.S. and globally.
- Select carriers and shipping methods based on cost, speed, and reliability.
- Create shipping labels, commercial invoices, packing lists, and required export documents.
- Ensure compliance with international shipping rules (customs, duties/taxes, restricted items).
Returns, Repairs, and Exchanges
- Manage RMAs, reverse logistics, and equipment return workflows.
- Coordinate with clients and vendors for repairs/replacements and reshipments.
Tracking, Communication, and Issue Resolution
- Track shipments end-to-end and proactively communicate status updates.
- Troubleshoot delays, lost/damaged shipments, and customs holds; file claims as needed.
- Maintain clear SLAs and respond quickly when issues occur.
Inventory & Systems
- Own inventory accuracy: counts, audits, reconciliation, and reporting.
- Implement and improve tools/processes (WMS, spreadsheets, shipping platforms).
- Establish SOPs for packing standards, labeling, and documentation quality.
Vendor Management & Cost Control
- Build relationships with carriers, freight forwarders, and 3PLs (if used).
- Negotiate rates and monitor shipping spend; identify cost-saving opportunities.
- Maintain carrier performance metrics and continuous improvement plans.
Qualifications
- 3+ years of logistics/shipping operations experience (startup experience is a plus).
- Proven experience shipping equipment domestically and internationally.
- Strong knowledge of carriers (UPS/FedEx/DHL/LTL/freight) and shipping workflows.
- Familiarity with customs documentation and international shipping compliance.
- Comfortable building processes from scratch; highly organized and detail-oriented.
- Strong communication skills and a customer-first mindset.
- Ability to lift/move packages and work in a receiving/shipping environment as needed.
- Proficiency with Google Workspace/Excel; experience with shipping software (e.g., ShipStation) is a plus.
Nice to Have
- Experience managing a small warehouse space or coordinating with a 3PL.
- Experience with serialized inventory/equipment tracking.
- APICS/CSCP certification or similar (not required).
- Knowledge of export controls (depending on equipment type).
What Success Looks Like (First 90 Days)
- Shipping and receiving workflows are documented and consistently followed.
- Inventory accuracy improves and exceptions drop.
- On-time shipments increase and delays are handled proactively.
- Carrier costs and performance are tracked with clear metrics.
Compensation & Benefits
- Salary: $1,000–$2,500/month
- Benefits: [Medical/dental/vision, PTO, remote stipend, etc.]
Key skills/competency
- Logistics Management
- Shipping Operations
- Inventory Control
- Process Improvement
- Vendor Management
- International Shipping
- Supply Chain
- Startup Environment
- Customer Service
- Problem-Solving
Skills & topics
- Logistics Manager
- Shipping
- Receiving
- Inventory Management
- Supply Chain
- International Shipping
- Process Improvement
- Startup
- Remote
- Elarise LLC
How to get hired
- Tailor your resume: Highlight logistics, international shipping, and process-building experience. Quantify achievements.
- Craft a strong cover letter: Emphasize your ability to build processes from scratch and your customer-first mindset for this Logistics Manager role.
- Prepare for behavioral questions: Be ready to share examples of problem-solving in shipping and vendor management.
- Showcase technical skills: Mention proficiency in Google Workspace, Excel, and any shipping software like ShipStation.
- Understand the company: Research Elarise LLC's startup environment and their global logistics needs.
Technical preparation
Master Google Workspace and Excel for logistics tasks.,Familiarize with shipping software like ShipStation.,Understand WMS and inventory tracking systems.,Study international shipping documentation requirements.
Behavioral questions
Describe building logistics processes from scratch.,How do you handle shipping delays or lost items?,Give an example of a cost-saving initiative.,How do you ensure customer satisfaction in logistics?
Frequently asked questions
- What are the key responsibilities for a Logistics Manager at Elarise LLC?
- As a Logistics Manager at Elarise LLC, you'll be responsible for the end-to-end management of inbound and outbound shipping of client equipment. This includes receiving, storage, packing, shipping domestically and internationally, tracking shipments, managing returns, and building new logistics processes. You'll also manage inventory accuracy, vendor relationships, and shipping costs.
- What qualifications are essential for the Logistics Manager position at Elarise LLC?
- To be successful as a Logistics Manager at Elarise LLC, you need at least 3 years of logistics/shipping operations experience, with a proven track record in domestic and international equipment shipping. Strong knowledge of carriers, shipping workflows, customs documentation, and the ability to build processes from scratch are crucial. Excellent communication skills and a customer-first mindset are also essential.
- Is startup experience required for the Logistics Manager role at Elarise LLC?
- While not strictly required, startup experience is a plus for the Logistics Manager role at Elarise LLC. The description emphasizes building reliable processes from the ground up in a fast-moving startup environment, so candidates with prior experience in similar settings will have a strong advantage.
- What are Elarise LLC's expectations for a Logistics Manager in their first 90 days?
- In the first 90 days as a Logistics Manager at Elarise LLC, success looks like documenting and consistently following shipping and receiving workflows, improving inventory accuracy, increasing on-time shipments, and proactively handling delays. You'll also be expected to track carrier costs and performance with clear metrics.
- What kind of technical skills are needed for the Logistics Manager job at Elarise LLC?
- For the Logistics Manager position at Elarise LLC, proficiency in Google Workspace and Excel is required. Experience with shipping software like ShipStation is considered a plus. Familiarity with WMS (Warehouse Management Systems) and other shipping platforms is also beneficial for implementing and improving tools and processes.
- Does Elarise LLC offer benefits for the remote Logistics Manager position?
- Yes, Elarise LLC offers benefits for the remote Logistics Manager position, which include medical, dental, and vision insurance, paid time off (PTO), and a remote stipend. Specific details about these benefits will likely be discussed during the hiring process.
- How does Elarise LLC handle international shipping compliance for the Logistics Manager role?
- The Logistics Manager at Elarise LLC will be responsible for ensuring compliance with international shipping rules. This includes understanding and preparing customs documentation, duties, taxes, and handling any restrictions on items being shipped globally.
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