Social Media and Operations Associate
MedPivot
Job Overview
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Job Description
About MedPivot
MedPivot is a fast-growing career platform helping healthcare professionals transition into non-clinical careers. Our focus is on creating awareness, building clarity, and connecting individuals with real career opportunities through content, mentorship, and structured guidance.Role Overview
Role: Social Media & Operations Associate (Healthcare)
Location: Gurgaon (On-site)
Work Arrangement: Hybrid (primarily work from office with flexibility)
Role Description
This is a hands-on execution role where you will work directly with the founder to manage social media, audience engagement, and day-to-day operational tasks. The role is ideal for someone who is proactive, organised, and comfortable handling both content and communication.
Key Responsibilities
- Social Media Execution: Upload and schedule content on Instagram and YouTube. Write simple, clear captions (guidance will be provided). Assist in basic content formatting using Canva.
- Audience Engagement (High Priority): Reply to Instagram DMs and comments. Share relevant links, forms, and information. Handle basic queries and guide users correctly. Support in lead tracking and follow-ups.
- Content & Document Support: Convert raw content into structured documents (PDFs, guides). Organize career-related information in a clear format. Maintain basic content and data files.
- Operations Support: Assist in daily coordination and execution tasks. Help maintain workflow and content systems.
Qualifications
- Strong written communication skills (English)
- Comfortable using Instagram, YouTube, Google Docs, Canva
- Organized and detail-oriented
- Willingness to learn and take ownership
Good to Have
- Basic video editing
- Prior experience handling social media or DMs
- Background in healthcare or life sciences
Important Note
This role is execution-focused. You will be expected to handle day-to-day tasks independently after initial training.
Key skills/competency
- Social Media Management
- Content Creation
- Audience Engagement
- Operations Support
- Communication Skills
- Canva
- YouTube
- Google Docs
- Organization
How to Get Hired at MedPivot
- Tailor your resume: Highlight social media, communication, and organizational skills.
- Showcase relevant experience: Emphasize any content creation or platform management work.
- Demonstrate platform proficiency: Mention your comfort with Instagram, YouTube, Canva, and Google Docs.
- Express your enthusiasm: Convey your eagerness to learn and take ownership in your application.
- Prepare for practical tasks: Be ready to discuss how you'd handle specific social media and operational duties.
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