👉 Social Media & Operations Intern
MedPivot · Gurugram, Haryana, India
- On site
- Part-time
- $40,000 / year
- Gurugram, Haryana, India
Job highlights
- Manage social media for healthcare professionals.
- Engage with audience via DMs and comments.
- Support content creation and documentation.
- Assist with daily operations and coordination.
- Work closely with founder on execution tasks.
About the role
About MedPivot
MedPivot is a fast-growing career platform helping healthcare professionals transition into non-clinical careers. Our focus is on creating awareness, building clarity, and connecting individuals with real career opportunities through content, mentorship, and structured guidance.Role Overview
Role: Social Media & Operations Associate (Healthcare)
Location: Gurgaon (On-site)
Work Arrangement: Hybrid (primarily work from office with flexibility)
Role Description
This is a hands-on execution role where you will work directly with the founder to manage social media, audience engagement, and day-to-day operational tasks. The role is ideal for someone who is proactive, organised, and comfortable handling both content and communication.
Key Responsibilities
- Social Media Execution: Upload and schedule content on Instagram and YouTube. Write simple, clear captions (guidance will be provided). Assist in basic content formatting using Canva.
- Audience Engagement (High Priority): Reply to Instagram DMs and comments. Share relevant links, forms, and information. Handle basic queries and guide users correctly. Support in lead tracking and follow-ups.
- Content & Document Support: Convert raw content into structured documents (PDFs, guides). Organize career-related information in a clear format. Maintain basic content and data files.
- Operations Support: Assist in daily coordination and execution tasks. Help maintain workflow and content systems.
Qualifications
- Strong written communication skills (English)
- Comfortable using Instagram, YouTube, Google Docs, Canva
- Organized and detail-oriented
- Willingness to learn and take ownership
Good to Have
- Basic video editing
- Prior experience handling social media or DMs
- Background in healthcare or life sciences
Important Note
This role is execution-focused. You will be expected to handle day-to-day tasks independently after initial training.
Key skills/competency
- Social Media Management
- Content Creation
- Audience Engagement
- Operations Support
- Communication Skills
- Canva
- YouTube
- Google Docs
- Organization
Skills & topics
- Social Media Management
- Operations Associate
- Content Creation
- Audience Engagement
- Healthcare Careers
- Instagram Marketing
- YouTube Content
- Canva Design
- Google Docs
- Gurgaon Jobs
How to get hired
- Tailor your resume: Highlight social media, communication, and organizational skills.
- Showcase relevant experience: Emphasize any content creation or platform management work.
- Demonstrate platform proficiency: Mention your comfort with Instagram, YouTube, Canva, and Google Docs.
- Express your enthusiasm: Convey your eagerness to learn and take ownership in your application.
- Prepare for practical tasks: Be ready to discuss how you'd handle specific social media and operational duties.
Technical preparation
Master Instagram and YouTube content scheduling.,Practice creating simple graphics with Canva.,Become proficient in Google Docs for content.,Understand lead tracking basics and CRM systems.
Behavioral questions
Describe a time you managed multiple tasks.,How do you handle user inquiries effectively?,Give an example of taking initiative.,How do you ensure attention to detail?
Frequently asked questions
- What is MedPivot looking for in a Social Media & Operations Associate?
- MedPivot seeks a proactive, organized individual with strong written English communication skills, comfortable using platforms like Instagram, YouTube, Google Docs, and Canva. The ideal candidate is detail-oriented, eager to learn, and ready to take ownership of day-to-day tasks independently after initial training.
- Is this a hybrid or fully remote role at MedPivot?
- This Social Media & Operations Associate role is primarily on-site in Gurgaon, with a hybrid work arrangement that offers some flexibility. The expectation is to work from the office for the majority of the time.
- What kind of content will I be managing as a Social Media & Operations Associate at MedPivot?
- As a Social Media & Operations Associate, you'll be uploading and scheduling content for Instagram and YouTube. You will also be involved in writing simple captions, assisting with content formatting using Canva, and converting raw content into structured documents like PDFs and guides.
- What are the primary responsibilities for audience engagement in this role?
- Audience engagement is a high priority. You will be responsible for replying to Instagram DMs and comments, sharing relevant links and information, handling basic user queries, guiding users correctly, and supporting lead tracking and follow-ups.
- Does MedPivot require prior experience in healthcare for this role?
- While a background in healthcare or life sciences is considered a plus ('good to have'), it is not a strict requirement for the Social Media & Operations Associate position. Strong communication and organizational skills are more critical.
- What tools will I be using as a Social Media & Operations Associate?
- You will be expected to be comfortable using Instagram, YouTube, Google Docs, and Canva. Basic video editing skills are also a plus, although not mandatory.
- How much independence is expected in this Social Media & Operations Associate role?
- This role is focused on execution and requires you to handle day-to-day tasks independently after initial training. The role is ideal for someone who can take ownership and manage their responsibilities autonomously.