13 days ago
Customer Service Representative - Key Account & Pricing Analyst
Medline Europe
On Site
Full Time
€55,000
Cleves, North Rhine-Westphalia, Germany
Job Overview
Job TitleCustomer Service Representative - Key Account & Pricing Analyst
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary€55,000
LocationCleves, North Rhine-Westphalia, Germany
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
About Medline Europe
Medline is a leading provider of medical-surgical products and supply chain solutions. With global operations and a robust network, Medline supports healthcare providers in improving clinical, financial, and operational outcomes.
Purpose
The role supports operational tasks, data analysis, and management of price lists, payment conditions, and margins for assigned Key Accounts. The position involves close collaboration with departments such as Sales, Marketing, Logistics, and Finance.
Key Responsibilities
- Analyze and manage price lists, payment terms, and margins.
- Plan and execute regular price and margin reviews.
- Act as Project Manager to monitor timelines and ensure deadlines.
- Implement pricing models and communicate IT requirements.
- Generate ad-hoc sales analyses and evaluate pricing trends.
- Provide professional service for inquiries from Key Accounts.
- Participate in customer discussions with data-backed insights.
- Maintain accurate customer data in IT systems and external databases.
- Collaborate with Finance, Logistics, Pricing, and Marketing teams.
- Adhere to Medline's quality procedures and guidelines.
Requirements
- A completed degree or commercial training with at least 5 years of experience in numerical fields.
- Experience in an international healthcare company is a plus.
- Proactive work style with high attention to detail under pressure.
- Strong analytical skills and comfort working with large data sets.
- Excellent CRM, ERP, and analytical tool proficiency; advanced MS Office skills needed.
- Fluency in German and English in both written and spoken form.
What We Offer
- Individual onboarding with tailored training and dedicated contacts.
- Flexible working solutions to boost productivity.
- Opportunities to experience the work environment through on-site visits.
- Modern workplace designed with employee feedback.
- Diverse training opportunities including LinkedIn Learning access and language courses.
- Perks like fresh fruits, coffee flat rate, and subsidized lunches.
Key skills/competency
- Customer Service
- Key Account
- Pricing Analysis
- Data Management
- Project Management
- CRM
- ERP
- Excel
- MS Office
- Analytics
How to Get Hired at Medline Europe
- Research Medline Europe's culture: Analyze mission, values, and recent news.
- Tailor your resume: Highlight analytics, CRM, and ERP skills.
- Prepare for technical questions: Review data analysis and pricing models.
- Showcase communication skills: Demonstrate customer service and teamwork.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What does a Customer Service Representative at Medline Europe do?
02How important is data analysis for the Customer Service Representative role at Medline Europe?
03What experience is required for the Customer Service Representative position?
04What technical skills are essential for Medline Europe's Customer Service role?
05How does Medline Europe support career development?
Explore similar opportunities that match your background