Communications Specialist

Communications Specialist

The Medical Council of Canada (MCC) has been recognized as a National Capital Region Top Employer for ten consecutive years. We offer an opportunity to join our talented team and contribute to the health and wellbeing of Canadians by ensuring physicians have the competencies to support safe, accessible healthcare in Canada. At the MCC, you'll find yourself in a collaborative and inclusive work environment that actively fosters professional development and work-life balance.

This full-time permanent, hybrid role, based in Ottawa, Ontario, Canada, is seeking one Communications Specialist to join our External Relations and Communications (ER&C) team. Reporting to the Manager, Communications and Marketing, you will work closely with colleagues across the organization to transform ideas into clear, compelling messages, bringing stories, initiatives, and strategies to life. Your role will involve building strong internal relationships, coordinating the creation of communication materials, and crafting high-quality content for both internal and external audiences.

What You’ll Do

• Partner with interested parties to develop internal and external communications plans.
• Work with internal and external partners to identify and develop items of interest for employees, and then develop and implement related tactical plans.
• Oversee internal communications vehicles, including employee town halls, meetings, internal newsletters, news posts, the MCC intranet, and internal signage.
• Measure and monitor internal and external communications outcomes, gathering metrics, and adjusting plans/strategies accordingly.
• Work with People and Culture on building strong employer branding.
• Work with internal project teams to develop communication strategies, tactics, and plans for reaching external audiences and increasing awareness of MCC activities.
• Advise internal clients on communication best practices.
• Create engaging content, including news articles, email blasts, and notes for internal and external audiences.
• Collaborate with subject matter experts to produce, review, and post updates to content for the web, intranet, and social media, ensuring these adhere to the MCC style guide.
• Work with external media production teams to conceive of and create videos and other materials as required.

Experience

What you need to succeed:

• 3-5 years of communications experience with a proven understanding of internal and external communications practices.
• Experience developing internal communication strategies and implementing tactics to help maintain and strengthen organizational culture.
• Experience managing and administering intranets.
• Experience with SharePoint platforms and workflow developments is an asset.
• Experience organizing and executing video projects is an asset.

Technical Skills

• Familiarity with media relations and public relations best practices.
• Knowledge of information technology and proficiency in the use of relevant computer-based tools, including: Camtasia (Video editing/screen casting software), WordPress (an asset), SharePoint, Social media platforms (LinkedIn, Instagram, Facebook, YouTube), Outlook, Word, Excel, PowerPoint, OptiSign (an asset).

Competencies

• Excellent writing and presentation skills.
• Strong communication and client relationship management skills.
• Strong organization and time management skills.
• Ability to multi-task, meet deadlines, and work under pressure.
• High degree of accuracy and attention to detail.
• Proven team player with strong interpersonal skills.
• Ability to work independently.

Education

• Bachelor’s Degree in Communications, Journalism, Public Relations, or a related field.
• Training in digital communications and AI tools would be considered an asset.

Language

Advanced English communication skills (oral and written) are required, along with proficient oral and written skills in French.

The Perks

• A defined benefit pension plan.
• A complete benefit package from your first day on the job.
• Three weeks' vacation right off the bat.
• A company-paid holiday closure in December – our gift to you!
• A 35-hour work week.
• Compressed and telework programs.
• Free onsite parking – any day, any time.
• Free virtual Mobility and Strength & Conditioning classes.

The MCC is an equal opportunity employer, committed to diversity and inclusion in the workplace at all levels of its organization. Our team fosters belonging by welcoming and valuing people with diverse backgrounds and incorporating their experiences and perspectives into our work.

Key skills/competency

• Communications Strategy
• Content Creation
• Internal Communications
• External Communications
• Media Relations
• Public Relations
• SharePoint Management
• WordPress
• Social Media Management
• Project Coordination