TOC Case Manager III
@ Medica

Hybrid
$95,000
Hybrid
Full Time
Posted 4 days ago

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XXXXXXXX XXXXXXXXXXX XXXXXX***** @medica.com
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Job Details

About Medica

Medica is a nonprofit health plan serving over one million members in Minnesota, Nebraska, Wisconsin, Missouri, and other states. We focus on personalized care and partner closely with providers to ensure quality service.

Role Overview

The TOC Case Manager III role involves providing a member-centered, evidence-based model of care. Responsibilities include ensuring smooth transitions between care settings, assessing individual care goals, coordinating medical and supportive services, and connecting members with community resources to reduce illness burden and healthcare costs. Additional duties may be assigned as needed.

Required Qualifications

• Associate’s or Bachelor’s degree in Nursing and 5+ years of clinical/acute care experience.

• Current, unrestricted RN license in the state of residence.

Certifications & Experience

Certified Case Manager (CCM) is preferred or the ability and commitment to obtain within two years of hire. Experience with vulnerable and complex populations, managing computer systems, and multiple documentation platforms is highly valued.

Skills & Abilities

Strong communication skills, decision-making abilities, proficiency in Microsoft Products, and the capacity to work in fast-paced, ever-changing environments are essential. A professional demeanor, empathy, and assertiveness are required.

Other Details

This is a remote position for candidates who reside within states where Medica is registered as an employer. The salary grade ranges from $70,700 to $121,200, with a typical hiring range between $70,700 and $95,950. Additional benefits include competitive health plans, PTO, 401K contributions, and more.

Equal Opportunity Employment

Medica is an Equal Opportunity employer. All qualified candidates receive consideration for employment without discrimination.

Key skills/competency

  • Case Management
  • RN License
  • Clinical Experience
  • Communication
  • Coordination
  • Decision-making
  • Healthcare Continuum
  • Documentation
  • Customer Service
  • Problem-solving

How to Get Hired at Medica

🎯 Tips for Getting Hired

  • Research Medica's culture: Learn about their community and care approach.
  • Customize your resume: Highlight nursing and case management experience.
  • Prepare for interviews: Emphasize communication and coordination skills.
  • Showcase technical skills: Detail proficiency with Microsoft and documentation tools.

📝 Interview Preparation Advice

Technical Preparation

Review medical documentation platforms.
Brush up on Microsoft Office tools.
Study electronic health record systems.
Practice data entry and reporting skills.

Behavioral Questions

Describe a challenging case scenario managed.
Explain teamwork in high-pressure environments.
Discuss handling difficult patient interactions.
Share examples of creative problem solving.

Frequently Asked Questions