Data & Technology Optimisation & Insights Lead

Data & Technology Optimisation & Insights Lead at Medibank

You’re only human. It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

We’re looking for a Data & Technology Optimisation & Insights Lead to drive performance, productivity and financial discipline across our Data & Technology function. Working closely with finance business partners, you’ll collaborate to lead improvements in decision-making, reporting and cost management, turning data and operational insight into clear actions that improve outcomes and optimise value.

Key Responsibilities

• Design, build and maintain complex strategic financial models (analyses, scenario modelling and benefits mapping) in Excel with clean structure, documentation and version control.
• Contribute to strategy development and implementation by leading benchmarking projects: define KPIs, collect and validate external and internal data, perform peer/comparative analysis and produce performance attribution dashboards.
• Design and maintain benchmarking frameworks to assess technology governance, performance and investment maturity versus industry peers, present insights to leadership.
• Update stakeholders and internal teams on value realisation, performance, operating model optimisation and value creation opportunities.
• Prepare high-quality deliverables: slide decks, executive summaries and data visualisations for C-suite presentations.
• Develop and operate a benefits management framework to quantify, track and report technology investment outcomes.
• Ensure technical accuracy, reproducibility and auditability of models and analyses.

Required Experience & Skills

• Consultancy background preferred; candidates with experience at a Big Four firm will be strongly favoured.
• Advanced Excel skills: complex formulas, pivot tables, Power Query/ and model structuring best practices.
• Proven experience in benchmarking projects: KPI design, peer set selection, data normalisation and interpretation.
• Strong commercial judgment and ability to translate analysis into actionable recommendations.
• Excellent written and verbal communication; comfortable presenting to senior stakeholders.
• Strong attention to detail and commitment to quality assurance.
• Degree in Finance, Economics, Accounting, Mathematics, Engineering or related field; professional qualification (ACA/ACCA/CFA) desirable.

What Success Looks Like

• Clear reporting and controls embedded across Technology Services, in line with Risk appetite and taxonomy.
• Measurable uplift in governance maturity, benefit realisation and investment decision quality.
• Timely, trusted insights delivered to governance forums driving better prioritisation and outcomes.
• Strong stakeholder confidence in data integrity, financial governance and operational transparency.

Imagine Working With Us

We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work. Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/ For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

Inclusion and Accessibility

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability. If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/

Key skills/competency

• Data Analysis
• Financial Modelling
• Performance Optimisation
• Benchmarking
• Stakeholder Management
• Advanced Excel
• Power Query
• Data Visualization
• Strategic Insights
• Financial Governance