Job Overview
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Job Description
About Medavie Health Services West
Medavie Health Services West (MHSW) is a subsidiary of Medavie Health Services, responsible for the optimal operation and management of EMS Services in Central Alberta. We are an integrated, pre-hospital care organization dedicated to building a healthier community. MHSW is part of Medavie, a health services organization committed to improving the health of all Canadians, working alongside Medavie Blue Cross. As a not-for-profit organization, Medavie proudly commits an annual social dividend to the Medavie Health Foundation to support programs addressing pressing physical and mental health challenges.
Role Overview
The Emergency Medical Responder (EMR) provides timely transportation between appropriate facilities. This role demands a high level of professionalism, communication, and knowledge, as EMRs operate in the public eye. You will be required to conduct yourself in a safe and discreet manner, accountable for your conduct to patients, family members, hospital staff, management, public agencies, and legal courts. As an employee of MHS, you are accountable to our patients, coworkers, and management by supporting all safety-related initiatives and fostering a culture focused on patient safety and a safe workplace.
Duties and Tasks
- Non-Emergency Transport: Maintain personal knowledge and skills per the Alberta Occupational Competency Profile (AOCP) for optimum patient care. Safely operate MHS-West vehicles according to the Health and Safety Manual, Operational Guidelines, and all regulations. Stock and maintain vehicles for readiness. Work in hazardous environments to ensure patient safety. Collaborate with outside agencies in a coordinated effort for patient care. Document all patient care, assessments, and skills in the patient care report legibly and timely. Be punctual and ready at the start of your shift. Act professionally and handle conflict with good judgment. Follow the MHS-West chain of command.
- Communication: Create and maintain fully completed electronic patient care reports (ePCRs). Uphold patient confidentiality per provincial and federal regulations. Refer all media requests to the General Manager of MHS-West. Report all incidents and complete written incident report forms to the General Manager or designate.
- Education: Maintain educational competencies required by the Alberta College of Paramedics. Stay functionally aware of MHS-West Operational Guidelines and AHS medical control guidelines. Actively participate in the MHS-West Quality Assurance Program.
- Physical Ability: Must be in good physical health with no disabilities impairing duties. Involves considerable lifting and movement of heavy patients. Must be able to extricate patients from hazardous environments. Advise superintendent of any injuries that may impair duties.
- Public Relations: Actively participate in approved public awareness and community education programs. Maintain a professional appearance with the approved uniform and adhere to hygienic and grooming standards.
Safety Hazards
- Exposure to Violent Behaviour
- Traffic Hazards
- Communicable Diseases
- Extreme Weather Conditions
Qualifications
- High School Diploma or G.E.D.
- Alberta Operators License class 1, 2, or 4.
- Current registration with the Alberta College of Paramedics.
- Completion of Alberta Health Services MCP’s.
License/Certification
- Certified in and maintains CPR certification.
- Current registration with the Alberta College of Paramedics.
- FARE Certificate required.
Compensation
Salary: $21.12 - $24.69 Hourly as per MHSW Central Alberta Employee Compensation Program.
About MHS West
MHS West strives to be a leader in the Paramedic profession. Through high standards of knowledge and skill, compassion, and professionalism, MHS West positively impacts the health and wellbeing of the people we serve. MHS West is committed to employing highly professional, well-educated PCPs and ACPs.
Key skills/competency
- Emergency Medical Response
- Patient Care
- Alberta Occupational Competency Profile
- Vehicle Operation
- Hazardous Environments
- Patient Confidentiality
- Electronic Patient Care Reports
- Alberta College of Paramedics
- CPR Certification
- Public Relations
How to Get Hired at Medavie
- Customize your resume: Highlight your EMR certifications, Alberta Operators License (Class 1, 2, or 4), and current registration with the Alberta College of Paramedics. Tailor your experience to match the 'Duties and Tasks' section, emphasizing patient care, safe vehicle operation, and documentation.
- Showcase your skills: Emphasize your ability to work in hazardous environments, handle conflict with good judgment, and maintain patient confidentiality. Quantify achievements where possible, such as number of transports or successful interventions.
- Prepare for the interview: Be ready to discuss your understanding of the Alberta Occupational Competency Profile (AOCP) and AHS medical control guidelines. Prepare examples demonstrating your professionalism, communication skills, and ability to work under pressure.
- Understand Medavie's mission: Research Medavie's commitment to community health, their role as a not-for-profit organization, and their social dividend initiatives. Show how your values align with their mission to improve the health of Canadians.
- Follow application instructions: Ensure all required licenses and certifications (CPR, FARE Certificate) are current and clearly listed on your application. Submit your application before the closing date of March 30, 2026.
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