IT Systems Engineer Boomi

IT Systems Engineer (Boomi)

MCC Label is seeking an IT Systems Engineer with expertise in Boomi to join our Global Enterprise Integration team. This role offers the opportunity to build your career with an industry leader that has been crafting premium labels for iconic brands for over a century. With a global presence and a commitment to innovation and sustainability, MCC Label provides a dynamic work environment where your contributions are valued.

About MCC Label

For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world’s most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. With more than 12,000 teammates in 25+ countries, we come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at mcclabel.com.

Role Overview

As a member of the IT Global Enterprise Integration team, you will be responsible for supporting, reviewing, analyzing, and evaluating business systems and user needs. This includes documenting requirements, defining detailed business requirements, processes, and functional designs, developing and executing test plans, resolving issues with third-party vendors, testing and defect resolution/triage, and conducting business change management. You will also be engaged in technical writing, specifically related to delivering Use Cases, design documents, project plans, feasibility analysis, testing plans, and training documents.

Primary Purpose

• Operate as a liaison between multiple work streams to effectively integrate Enterprise Systems by programming automated Boomi ETL data translations that incorporate Business Rules.
• Work with other teams on Projects to design mapping & translation processes that will optimize the Enterprise Integration Platform.
• Design, Develop, & Build integration code along with providing Specifications and Working Documentation.
• Work with the testing team to help develop and execute testing plans.
• Assist with Integration Planning, Integration Execution, and Integration Support (Implementation thru Post Go Live).

Key Responsibilities

• Provide tangible value by interpreting business problems into cost-effective solutions leveraging technology, automation, and improved business processes.
• Interact with Business Units & Customers to evaluate business problems and provide cost-saving solutions.
• Lead requirement gathering sessions for Boomi Integrations to define solutions, document specifications, and develop use cases for New Integrations and Integration Change Requests.
• Provide structure to development projects with Project Management, Cost Analysis, Life Cycle management, and appropriate monitoring and documentation.
• Assume Boomi support and management responsibility of designated applications, including day-to-day activities, maintenance (upgrades, changes, security), documentation, training materials development, and user training.
• Identify ways to further enhance and/or optimize particular areas through Systems Optimization: Performance Monitoring and Tuning.
• Manage Systems Maintenance: New version Upgrades, Security, and Testing.
• Oversee Disaster Recovery Planning and Plan Management.
• Improve development and project deliverable lead times through organized development practices, project management, accurate requirements gathering, interactive prototyping, and structured test plans.
• Document required documentation that aligns with best practices & established standards, maintaining the latest versions and validating for accuracy & integrity.
• Clearly interpret business requirements to developers and interpret systems to users.
• Develop testing plans and work instructions/procedures for all related systems.
• Provide 2nd Tier support to the Service Desk as a Subject Matter Expert (SME).
• Resolve assigned Incidents and respond within prescribed SLAs.
• Ensure accuracy of Knowledge Base articles for selected applications and systems.

About You

• Bachelor's degree in IT, Computer Science/Engineering, MIS, CIS, or equivalent job experience.
• Substantial experience in Business Systems Analysis, Systems Integrations, Project Management, Systems Development, or ERP/EDI/ETL Support.
• Proven experience in technical writing and team leadership.
• Considerable working knowledge of: Boomi Integration Platform Design and Development or similar; Database Scripting & Stored Procedures: PLSQL/SQL or similar; Programming: VB or VB.net Scripting or similar; ERP Systems: Globe-Tek, Radius, SAP or similar; SOA Integration Methodologies: APIs, REST, SOAP, XML, JSON; EDI Standards ANSI ASC X12 or UN/EDIF.
• A good understanding of systems development life cycles and requirements gathering is desired.
• Previous experience within a manufacturing environment, supporting Integrated ERP systems for a distributed organization, is highly desirable.
• Experience eliciting requirements from multiple business stakeholders.
• An understanding of technical design issues as this is a technical role.
• Excellent critical thinking and troubleshooting skills, ability to find and solve root causes of problems.
• Interpersonal skills along with the ability to work in a team.
• Effective in verbal and written communication skills.
• Effective Technical writing skills.
• Experience supporting applications on Windows or Linux Servers.

Additional Information

• To apply for this role, you must already have the right to live and work in the EU and the ability to travel unrestricted within the European Union. Visa sponsorship is not provided.
• This role is hybrid-based with occasional on-site meetings with the team. You should therefore be located within a reasonable travelling distance of our Lucca manufacturing site.
• As an American-owned company with multi-national operations, our main language for cross-border collaboration and communications is English. The ability to speak fluent business English is essential for this role, and all applications must be made using the English language.
• If you need assistance or an accommodation in applying, please contact our Human Resources Department at recruiting@mcclabel.com.
• Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Key skills/competency

• Boomi Integration Platform
• ETL Development
• Systems Integration
• Business Systems Analysis
• Technical Writing
• Project Management
• ERP Systems
• API Development
• SQL Scripting
• SOAP/REST