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Program Manager, Clinical Operations

Mayo Career Site US

Rochester, Minnesota, United StatesOn Site

Original Job Summary

Overview

This is a full-time hybrid position where work is primarily remote, with required on-site presence 3-5 days per month. The incumbent must live within a reasonable driving distance of Mayo Clinic Rochester, Minnesota.

Role and Responsibilities

The Program Manager, Clinical Operations, provides leadership, management, coordination and direction for all assigned programs and systems. Key responsibilities include:

  • Managing program/system performance and balancing workload to meet objectives.
  • Coordinating with physicians, APPs, allied health staff, and practice leadership.
  • Developing and executing strategic plans, program planning, and program metrics.
  • Implementing process improvements and quality management initiatives.
  • Leading problem-solving and change management activities.

Key Skills/Competency

  • Leadership
  • Coordination
  • Strategic Planning
  • Process Improvement
  • Quality Management
  • Change Management
  • Communication
  • Problem-Solving
  • Stakeholder Management
  • Program Metrics

How to Get Hired at Mayo Career Site US

🎯 Tips for Getting Hired

  • Customize your resume: Emphasize program management expertise and clinical operations.
  • Research Mayo Clinic: Understand their values and operational practices.
  • Highlight leadership skills: Showcase strategic planning and quality improvement.
  • Prepare examples: Demonstrate problem-solving in complex settings.

📝 Interview Preparation Advice

Technical Preparation

Review program management software basics.
Study healthcare systems and quality metrics.
Learn data analysis techniques for process improvements.
Familiarize with change management frameworks.

Behavioral Questions

Describe a challenging project leadership experience.
Explain your approach to stakeholder management.
Discuss handling conflict in team settings.
Share a time you improved processes effectively.