Lead Business Solutions Architect (Remote)

Lead Business Solutions Architect

Maximus is seeking a strategic Lead Business Solutions Architect to join our Business Solutions Group (BSG). Reporting to the Sr. Director of Business Solutions, this role is pivotal in designing and articulating integrated business and technology solutions for significant strategic opportunities within the US Services portfolio. You will be instrumental in pre-sales and capture efforts, collaborating with sales, operations, IT, and executive leadership to craft competitive, compliant, and scalable solutions that drive growth.

This position demands a blend of strategic thinking, collaboration, and subject matter expertise. The ideal candidate possesses a deep understanding of the US government services landscape, can translate complex business needs into comprehensive solution architectures, and communicates effectively across all organizational levels.

About the Program

The Business Solutions Group at Maximus US Services is a high-impact team dedicated to shaping successful solutions for government services opportunities. We work cross-functionally with Business Development, Technology, and Operations to develop differentiated, client-centric solutions that enable government agencies to better serve their constituents. Our team is driven by a commitment to excellence, continuous improvement, and delivering impactful outcomes through innovation and disciplined solutioning.

Why Maximus?

• Work/Life Balance Support: Enjoy flexibility tailored to your needs.
• Competitive Compensation: Performance-based bonuses are included.
• Comprehensive Insurance: Medical, Dental, Vision, Prescription, Life insurance, and discounts on Auto, Home, Renter's, and Pet insurance are available.
• Future Planning: Secure your future with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off: Benefit from Unlimited Time Off (UTO), Holidays, extended sick leave, and Short/Long Term Disability coverage.
• Holistic Wellness: Access resources for physical, emotional, and financial well-being through our Employee Assistance Program (EAP).
• Recognition Platform: Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement: Invest in your education and development.
• Employee Perks and Discounts: Access exclusive employee benefits and discounts.
• Professional Development: Participate in training programs, workshops, and conferences.
• Licensures and Certifications: Maximus covers the expenses for renewing licenses and certifications.

Essential Duties and Responsibilities:

• Facilitate the development of cross-line-of-business solutions by combining knowledge of business capabilities, value streams, and business processes.
• Consult with technical subject matter experts to develop technical solutions and advise on options, risks, cost-benefit considerations, and impacts on other business processes and system priorities.
• Work with the Business Development organization to assess competitive threats and opportunities from digital enterprises that fall outside the traditional realm of competition.
• Support the organization’s digital strategy and approach to digital innovation and monetization through close collaboration with the Digital Solutions organization.
• Utilize a toolbox of business architecture deliverables to help business leaders identify and make informed technology investment decisions. Deliverables include, but are not limited to: business-outcome statements, strategy-on-a-page, scenario planning, business capability modeling, value-stream mapping, business process models, ecosystem modeling, customer and user profiling, journey maps, human-centric design, and investment roadmaps.
• Work with business and technology executives to articulate and clarify business and operating models. Use the organization’s existing business and operating model as a starting point for innovation, such as using new technologies to enhance a specific building block.
• Seek opportunities to drive adoption of new technology and to reuse existing technology to enable business capabilities, value streams, and business processes.
• Provide strategic oversight and coordination across Technology, Capture, Sales, and Operations teams from pre-bid activities through proposal submission.
• Lead end-to-end solutioning activities that align operating models, people, processes, and technology to client needs and business strategy.
• Develop integrated business architectures and total solution strategies, including conceptual architectures, operating models, transition approaches, and executive-level materials.
• Partner with teams to shape win strategy, value propositions, and solution narratives; contribute to capture plans and positioning.
• Translate RFP and RFI requirements into business needs and high-level solution approaches for competitive proposal responses.
• Collaborate with cross-functional stakeholders (Operations, IT, Product, Security, Compliance, Pricing, and Proposals) to ensure feasibility, compliance, and alignment with enterprise standards.
• Identify solution risks, assumptions, constraints, and dependencies; document impacts and support mitigation planning.
• Support pricing, staffing, and implementation assumptions, including participation in Total Solution Reviews (TSR) and internal governance as required.
• Present solution approaches during executive briefings and client presentations; support solution demonstrations and client demos as needed.
• Conduct market and competitor research to inform positioning and price-to-win strategies; assess competitive threats and opportunities.
• Partner with business and technology executives to clarify business and operating models and identify opportunities to innovate through new and existing technologies.
• Actively participate in the proposal drafting and review process.
• Support solution handoff to delivery teams following contract award, as needed.

Minimum Requirements

• Bachelor's degree and 7-10 years of relevant experience or equivalent combination of education and experience required.
• Bachelor's degree from an accredited college or university in Business, Information Technology, Public Administration, Engineering, or a related field.
• Minimum 7 years of experience in business solutions, solution architecture, capture/business development, or a related government services field.
• Deep knowledge of US government services markets (Enrollment & Eligibility, Contact Center Operations, Workforce Services, Medicaid Enterprise Systems, or related areas).
• Strong understanding of business and technology solution design, including omnichannel customer experience, case management, and data and analytics platforms.
• Proven ability to synthesize complex requirements and develop solution narratives that are both technically credible and compelling to state clients.
• Excellent verbal and written communication skills with the ability to present solutions to executive stakeholders, client decision makers, and internal leadership.
• Demonstrated experience working in a capture or pre-sales environment, including RFP analysis and proposal development.
• Collaborative, team-oriented approach with experience navigating matrixed organizations.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint); familiarity with Salesforce a plus.
• Experience using AI productivity tools (e.g., Microsoft Copilot) to accelerate research, draft solution narratives, and create executive-ready deliverables.

Preferred Requirements

• Prior experience supporting pre-sales or capture efforts for government contracts.

Home Office Requirements

• Maximus provides company-issued computer equipment.
• Reliable high-speed internet service: Minimum 20 Mbps download speeds/50 Mbps for shared internet connectivity, Minimum 5 Mbps upload speeds.
• Private and secure workspace.

Key Skills/Competency

• Business Solutions Architecture
• Solution Design
• Government Services Market
• Pre-Sales/Capture Experience
• RFP Analysis
• Proposal Development
• Stakeholder Management
• Cross-functional Collaboration
• Business Process Modeling
• Digital Strategy