Group Product Manager, Care Delivery

About Maven Clinic

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com.

Awards & Recognition

Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

The Role of Group Product Manager, Care Delivery

Maven’s product team is growing quickly to accelerate our mission of driving better health outcomes for our members through a human-centered product experience. As Group Product Manager, Care Delivery, you will deeply understand member needs and design innovative solutions that create ongoing value and drive meaningful retention. You will lead the strategy, definition, design and implementation of our content, community, and core engagement [navigation, homepage, search, etc.] products on Maven. You’ll drive experimentation, discovery and implementation of these consumer products as well as develop and support the back-end infrastructure and architecture for your products. Some of your core areas of focus will be: community features, like forums and support groups, homepage, and content discovery and interaction. You will be the voice of our new users and partner closely with other Product, Design, Engineering, Analytics, Marketing & Comms, Content Production, and other teams.

As a Group Product Manager, Care Delivery at Maven, you will lead the strategy, execution, and evolution of products that power how care is delivered across the Maven platform. You will be accountable for building scalable, intelligent care experiences that enable clinicians, coaches, and operations teams to deliver high-quality, outcomes-driven care across the member lifecycle. You will manage and develop a team of Product Managers, set a clear long-term vision for care delivery, and partner closely with clinical, engineering, data, design, and operations leaders to ensure Maven delivers care that is seamless, personalized, and clinically excellent.

Key Responsibilities

• Own the care delivery product strategy by identifying and prioritizing high-impact opportunities across clinical workflows, virtual care, care coordination, and operational tooling, aligned with Maven’s company goals and AI-first roadmap.
• Set vision and investment direction for how care is delivered on the Maven platform, ensuring experiences scale across conditions, programs, and member lifecycles while maintaining clinical quality and human-centered care.
• Lead and mentor a team of Product Managers, supporting their growth while raising the bar on product thinking, execution, and impact across the care delivery domain.
• Partner deeply with cross-functional leaders in Clinical, Engineering, Data, Design, Operations, and Member Support to deliver integrated, end-to-end care experiences for members and clinicians.
• Define and own success metrics for care delivery, including clinical outcomes, operational efficiency, clinician experience, and member satisfaction, and ensure teams are delivering measurable impact against company OKRs.
• Use data, research, and insights, including clinical outcomes, product analytics, user research, and operational signals, to inform prioritization, tradeoffs, and roadmap decisions.
• Drive experimentation and innovation across both core workflows and new capabilities, including AI-enabled care orchestration, clinical decision support, and clinician-facing intelligence.
• Build for the long term, designing durable systems and platforms that support Maven’s growth, regulatory requirements, and evolving standards of care.
• Champion the clinician and member experience, ensuring care delivery tools reduce friction, preserve human connection, and enable teams to work at the top of their license.
• Advance product excellence at Maven, contributing to product best practices, operating models, and cross-team alignment.

What You'll Bring

• 12+ years of Product Management experience, with ownership of complex healthcare or care delivery products; experience with clinical workflows, eligibility, claims, payer data, EHRs, or health data integrations strongly preferred.
• Deep understanding of healthcare delivery systems and the health consumer mindset, with experience translating complex clinical and operational systems into intuitive, high-impact products.
• Proven people leadership experience, including managing and mentoring Product Managers and leading multi-team product portfolios.
• Strong product judgment and analytical rigor, with the ability to ground decisions in data, clinical evidence, user insights, operational constraints, and business impact.
• Track record of delivering and scaling products across the full lifecycle, from discovery and 0→1 innovation to optimization and scale.
• Exceptional cross-functional leadership skills, with experience partnering closely with engineering, data science, clinical teams, operations, and external partners in fast-moving environments.
• Comfort operating in ambiguity, with the ability to set direction, make tradeoffs, and drive execution in a rapidly evolving healthcare landscape.

Compensation and Work Location

The base salary range for this role is $221,000 - $255,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset. This role is exclusively open to candidates in New York, NY, San Francisco/Bay Area, CA, and Seattle, WA. Maven embraces a flexible hybrid work model, encouraging in-person collaboration three days a week in the New York City office, or quarterly Work Together Days in San Francisco/Bay Area or Seattle. Active US work authorization is required.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships.
• Hybrid work, in office meals, and work together days.
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+).
• Annual professional development stipend and access to a personal career coach through Maven for Mavens.
• 401K matching for US-based employees, with immediate vesting.

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Diversity & Inclusion

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Key skills/competency

• Product Strategy
• Care Delivery
• Clinical Workflows
• Team Leadership
• Healthcare Systems
• Product Lifecycle Management
• Cross-functional Collaboration
• Data-Driven Decision Making
• AI-enabled Solutions
• User Experience (UX)