Sr Analyst IT
Mattel, Inc. · Hyderabad, Telangana, India
- On site
- Full-time
- $100,000 / year
- Hyderabad, Telangana, India
Job highlights
- Analyze IT solutions for global logistics and DTC.
- Gather requirements for WMS and OMS implementations.
- Collaborate with diverse teams on project phases.
- Provide leadership on WMS and DOM platforms.
- Ensure stable system operations and issue resolution.
About the role
IT Business Analyst Logistics and DTC Operations
Mattel is a global toy and family entertainment company driven by creativity and innovation. We create products and experiences that inspire fans and entertain audiences. We foster an inclusive workplace where every team member feels respected, included, and heard.Job Summary
We are seeking a highly skilled and experienced IT Business Analyst to oversee the successful business analysis work for the Logistics and Direct-to-Consumer (DTC) operations. The ideal candidate will have a strong background in Warehouse Management Systems (WMS) and Order Management System (OMS) implementations, preferably with experience in Blue Yonder (BY) WMS and IBM Distributed Order Management (DOM) platforms. This role will be responsible for partnering closely with our business partners to gather requirements and use cases, author user stories with acceptance criteria, document integration mappings, testing, defect triage and resolution, and go-live and hypercare support. The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone.Key Responsibilities
- Lead the business analysis for IT solutions for Logistics and DTC functions globally.
- Gather and document functional and technical requirements and user stories for WMS and OMS implementations, enhancements, and integrations.
- Collaborate with business teams, solution architects, vendors, and internal IT teams in requirement gathering, design, development, testing, go-live, and hypercare project phases.
- Provide technical and functional leadership on platforms such as Blue Yonder WMS and IBM DOM.
- Ensure successful system integrations with e-commerce platforms, transportation management systems, and global logistics partners.
- Support hypercare and production operations, ensuring system stability and timely issue resolution.
- Develop and maintain project documentation, including requirements, test plans, deployment guides, and training materials.
- Stay current with emerging logistics technologies and industry best practices.
- Facilitate effective communication between offshore and onshore teams, ensuring requirements and use cases are understood.
Qualifications
- 5+ years of IT Business Analyst or IT Product Owner experience with at least 3 years in logistics or supply chain technology roles.
- 3+ years working in Agile sAFE delivery methodology with JIRA.
- Agile sAFE Product Owner and/or Product Manager certification (preferred).
- Proven experience in functional and technical user story creation and interface mapping.
- Proven experience in authoring detailed acceptance criteria associated with functional and technical user stories.
- Proven experience in implementing and supporting WMS and OMS solutions in complex environments.
- Solid understanding of warehouse operations, DTC fulfillment, and global logistics processes.
- Experience working with Blue Yonder (BY) WMS and IBM DOM (preferred), and Oracle ERP (preferred).
- Strong knowledge of system integrations, APIs, middleware, and data mapping.
- Excellent leadership, communication, and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced, global environment.
- Bachelor's degree in Computer Science, Information Systems, or a related field (Master’s preferred).
Soft Skills
- Exceptional team management skills, with the ability to bridge geographically dispersed teams.
- Strong analytical and problem-solving skills to address operational challenges and drive strategic outcomes.
- Excellent communication and interpersonal skills to collaborate with business/IT stakeholders and vendors.
- Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities, and adapting to changing business needs.
- Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges.
- Ability to work effectively in a multicultural environment and manage teams across different time zones.
How We Work
Mattel is a purpose-driven company that collaborates, innovates, and executes to empower generations through play. We embrace a flexible work model that combines purposeful in-person collaboration with flexibility to optimize performance and drive connection. Mattel is a leading global toy and family entertainment company with iconic brand portfolios including Barbie, Hot Wheels, and Fisher-Price. Our award-winning workplace culture has been recognized by numerous publications. Key skills/competency- IT Business Analyst
- Logistics Operations
- DTC Operations
- Warehouse Management Systems (WMS)
- Order Management System (OMS)
- Blue Yonder WMS
- IBM DOM
- System Integrations
- Agile SAFE
- Requirement Gathering
Skills & topics
- IT Business Analyst
- Logistics
- DTC Operations
- WMS
- OMS
- Blue Yonder
- IBM DOM
- System Integrations
- Agile
- Supply Chain
How to get hired
- Customize your resume: Highlight your WMS/OMS experience and Agile SAFE methodology proficiency.
- Tailor your application: Emphasize your logistics and DTC operations background for the IT Business Analyst role.
- Prepare for interviews: Be ready to discuss your experience with Blue Yonder, IBM DOM, and system integrations.
- Showcase soft skills: Demonstrate your cross-cultural communication and problem-solving abilities for this Mattel IT position.
Technical preparation
Master WMS/OMS concepts and platforms.,Practice creating user stories and acceptance criteria.,Familiarize with Blue Yonder and IBM DOM.,Understand system integration patterns and APIs.
Behavioral questions
Describe managing diverse, remote teams effectively.,How do you handle conflicting stakeholder requirements?,Share an example of solving a complex logistics problem.,How do you adapt to changing business needs?
Frequently asked questions
- What is the primary focus of the IT Business Analyst role at Mattel?
- The IT Business Analyst role at Mattel focuses on leading business analysis for IT solutions within Logistics and Direct-to-Consumer (DTC) operations, specifically involving Warehouse Management Systems (WMS) and Order Management Systems (OMS).
- What specific WMS and OMS platforms are relevant for this IT Business Analyst position at Mattel?
- Experience with Blue Yonder (BY) WMS and IBM Distributed Order Management (DOM) is preferred for this IT Business Analyst role at Mattel, along with knowledge of Oracle ERP.
- What is the work arrangement for the IT Business Analyst role at Mattel in Hyderabad?
- This IT Business Analyst position requires the candidate to work on-site 4 days a week in Hyderabad, India, and align with the US EST time zone.
- What are the key qualifications for the IT Business Analyst job at Mattel?
- Key qualifications include 5+ years of IT Business Analyst experience, 3+ years in logistics/supply chain tech, Agile SAFE methodology experience, proven WMS/OMS implementation skills, and strong integration knowledge.
- How does Mattel approach flexible work for its IT roles?
- Mattel embraces a flexible work model that combines purposeful in-person collaboration with flexibility, aiming to optimize performance and drive connection for its employees.
- What are the essential soft skills for an IT Business Analyst at Mattel?
- Essential soft skills include exceptional team management, strong analytical and problem-solving abilities, excellent communication and interpersonal skills, and the ability to thrive in a fast-paced, dynamic environment.
- What is Mattel's stance on candidates who don't meet every qualification for the IT Business Analyst role?
- Mattel encourages individuals to apply even if their experience doesn't perfectly match every qualification, valuing a diverse range of skills and experiences for their inclusive workplace.
- Does Mattel require specific certifications for the IT Business Analyst position?
- While not strictly required, an Agile SAFE Product Owner and/or Product Manager certification is preferred for this IT Business Analyst role at Mattel.