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UX Writer - Contractor

MasteryPrep

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Original Job Summary

About the Role

Be on the cutting edge of classroom technology. MasteryPrep is seeking a UX Writer - Contractor to craft clear, accessible microcopy that empowers administrators, teachers, and students. With 10 hours per week, your writing will support product documentation, create contextual help, and contribute to a consistent voice and tone for our software products.

Key Responsibilities

  • Write, edit, and maintain microcopy and product documentation.
  • Review UX deliverables and suggest improvements.
  • Develop a voice and tone guide for consistent user communication.
  • Standardize system nomenclature and messaging templates.
  • Support Product Designers in reducing friction for new users.
  • Contribute to customer research projects and persona development.

Content You Will Produce

  • Contextual help (tooltips, instructions, alerts, modals, etc.)
  • Onboarding material
  • System recommendations
  • Surveys
  • Emails
  • Support Articles
  • About Us content

Qualifications

  • Portfolio demonstrating relevant experience
  • High attention to detail with strong verbal and written communication
  • Comfortable with wireframes, functional specs, and Figma
  • North American English fluency
  • Experience in ed-tech and software is preferred
  • General availability during 9:00a - 5:00p Central Time (CT)
  • Deep belief in the potential of all students
  • Respect for diverse experiences

About MasteryPrep

For over 10 years, MasteryPrep has partnered with school districts and institutions to enhance college readiness. With over one million students served and recognitions like Inc. 5000 and Entrepreneur 360, MasteryPrep is committed to leveling the playing field in education.

Key skills/competency

  • UX Writing
  • Microcopy
  • Documentation
  • Voice & Tone
  • Ed-tech
  • Figma
  • Wireframes
  • Communication
  • Customer Research
  • Content Strategy

How to Get Hired at MasteryPrep

🎯 Tips for Getting Hired

  • Customize your resume: Tailor experience to UX writing and ed-tech.
  • Showcase portfolio: Include microcopy and documentation samples.
  • Highlight Figma skills: Demonstrate familiarity with design tools.
  • Align with mission: Emphasize education and user-centered writing.

📝 Interview Preparation Advice

Technical Preparation

Review Figma and wireframe basics.
Practice writing microcopy for digital products.
Study product documentation best practices.
Learn UX tool interfaces and specifications.

Behavioral Questions

Describe a time you embraced feedback.
Explain working with diverse teams.
Detail handling tight deadlines.
Discuss adapting to new information.