Technical Projects and Operations Manager
@ Mastercard

Riga, Riga, Latvia
€25,000
On Site
Full Time
Posted 22 days ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXX******* @mastercard.com
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Job Details

Our Purpose

Mastercard powers economies and empowers people in 200+ countries. Collaborating with customers, Mastercard builds a sustainable economy with secure, simple, and smart digital payments.

Title and Summary

The Technical Projects and Operations Manager drives key services by managing end-to-end technical projects for a global customer base. With an agile mindset, the role focuses on digital innovation, data-driven processes, and effective team coordination.

Job Description

Mastercard Dynamic Yield is seeking an experienced Technical Projects and Operations Manager to oversee planning, execution, and delivery of diverse technical projects. The role aligns project outcomes with business goals and customer needs.

Key Responsibilities

  • Sprint Planning and Management: Coordinate sprint planning, manage daily meetings, and track action items.
  • Tools and JIRA Ownership: Administer tools such as JIRA, BrowserStack, Postman, and SendGrid, ensuring smooth integration and team training.
  • Internal Projects Scoping: Manage and scope internal projects from inception to completion.
  • Customer-Oriented Coordination: Act as liaison between developer and product teams, and support customer calls and external code projects.
  • Process Assistance: Improve team efficiency through process development and implementation.

Qualifications

Qualifications include experience in project management in a technical environment, agile methodologies, strong communication skills, and familiarity with tools like JIRA, BrowserStack, Postman, and SendGrid. A Bachelor's degree in IT or a related field is an advantage.

What We Offer

  • Gross monthly base salary between 1900-2200 EUR
  • Quarterly performance bonuses
  • Variety of benefits from day one
  • Hybrid working model based in the Jauna Teika office

Corporate Security Responsibility

All employees must adhere to Mastercard's security policies, ensuring confidentiality, reporting security breaches, and completing mandatory trainings.

Key skills/competency

  • Agile
  • Project Management
  • JIRA
  • Team Coordination
  • Technical Tools
  • Sprint Planning
  • Operations
  • Digital Innovation
  • Process Improvement
  • Customer Focus
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How to Get Hired at Mastercard

🎯 Tips for Getting Hired

  • Research Mastercard's culture: Explore their mission, values, and recent projects.
  • Customize your resume: Highlight agile and technical project experience.
  • Showcase tool expertise: Emphasize proficiency in JIRA, BrowserStack, etc.
  • Prepare for agile interviews: Focus on sprint and process improvement examples.

📝 Interview Preparation Advice

Technical Preparation

Review agile and sprint methodology basics.
Practice using JIRA and BrowserStack.
Study integration of technical tools.
Prepare technical case studies.

Behavioral Questions

Describe past team conflict resolution.
Explain managing multiple deadlines concurrently.
Discuss coordination between cross-functional teams.
Share experiences with process improvements.

Frequently Asked Questions