Sr. Specialist, Product Experience Design @ Mastercard
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About Mastercard
Mastercard powers economies and empowers people in over 200 countries and territories worldwide. They drive secure, simple, and smart digital payments and work together with customers to build a sustainable global economy.
Role Overview
The Sr. Specialist, Product Experience Design is a dual role of UX Designer and Researcher. This role is based in the development center in Pune and is part of a rapidly growing, innovative data and services Product Development team. The candidate will engage in rapid design iterations, prototype development, and visual language creation for a wide range of digital products including dashboards, chatbots, mobile and web applications, and voice interfaces.
- Design Proof-of-Concepts and MVPs using human-centric design principles.
- Participate in cross-functional Design Thinking workshops with various teams.
- Develop engaging prototypes, visual mockups, and interactive experiences.
- Explore advanced data, AI, and ML possibilities while ensuring regulatory compliance.
- Collaborate with branding, marketing, and technology teams to achieve optimal usability.
Key Responsibilities
Responsibilities include creating cohesive visual languages, rapid prototyping, and iterative design validation. You will work closely with product managers to balance business objectives and user engagement, and liaise with regional teams to address a diverse global user base. The role also involves contributing to Mastercard’s design pattern library and exploring future state conceptual designs.
Required Experience & Skills
- 6-8 years of experience in Interaction Design.
- Expertise in developing personas, user journeys, and rapid prototyping.
- Strong skills with design and prototyping tools (Figma, Sketch, Adobe XD, etc.).
- Experience with complex information architectures across multiple media.
- Proven ability to lead Design Thinking workshops and consume UX research.
Additional skills include proficiency in visual design, motion graphics, and 3D modeling, along with a deep passion for data-driven user experiences and advanced digital concepts involving AI and ML.
Corporate Security Responsibility
All team members must adhere to Mastercard’s security policies, safeguard confidential information, and complete mandatory security training.
Key skills/competency
Sr. Specialist, Product Experience Design, UX, UX Research, Prototyping, Design Thinking, Data Products, AI, ML, Interaction Design
How to Get Hired at Mastercard
🎯 Tips for Getting Hired
- Research Mastercard's culture: Study their mission and recent innovations.
- Customize your resume: Highlight UX and prototyping achievements.
- Showcase portfolio: Include accessible project links.
- Prepare for interviews: Demonstrate design-thinking and research methods.