Senior Research Analyst

@ Mastercard

About Mastercard

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support secure, simple, smart and accessible digital payment choices through innovative technology, partnerships and networks.

Overview

The Advisors Research Center (ARC) is a rapidly growing capability designed to provide high-quality research support to fast-evolving customer needs, focusing on value realization by developing insights and recommendations.

Role

This role is for a talented and experienced market researcher joining the European team based in Lisbon. Key responsibilities include:

• Conducting primary research using quantitative techniques (survey design and analysis) and qualitative methods (in-depth interviews, focus groups, online forums).
• Synthesizing and analyzing data from multiple sources to create insightful presentations.
• Preparing client-ready materials with strong business writing skills.
• Leveraging qualitative/quantitative research tools effectively.
• Communicating findings clearly.

All About You

You must have 3-5 years of hands-on research experience, ideally within banking, payments, financial services, digital technology or related industries. A degree-level qualification is required, with a Masters’ degree being desirable. Proficiency in English is required; knowledge of Portuguese and Spanish is a bonus. Proficiency in PowerPoint, Excel, and Word is essential.

Corporate Security Responsibility

As a Mastercard employee or representative, you are expected to abide by Mastercard’s security policies: maintain confidentiality and integrity of data, report security breaches, and complete periodic security trainings as per guidelines.

Key skills/competency

• Research
• Quantitative
• Qualitative
• Survey design
• Data synthesis
• Client presentation
• Business writing
• Communication
• Financial services
• Digital technology