Manager, Product Management

@ Mastercard

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Manager, Product Management

The Services team fuels growth for global partners by providing cutting edge services in Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Our agile sales team delivers end-to-end solutions for a diverse customer base.

Overview

The Product Management, Data Collection Program team seeks a product leader to drive customer experience strategy by innovating and problem-solving. The ideal candidate is passionate about the customer journey, highly motivated, analytical, and entrepreneurial.

Role

• Develop and execute the product enhancement roadmap to unlock incremental value.
• Evolve data collection products to maximize business value from data assets.
• Coordinate across teams including Franchise, Technology, and Data Strategy to set direction and priorities.
• Manage enhancements based on customer feedback, build business cases, and oversee revenue/P&L.
• Collaborate with the Director of Product Management to define and execute product vision and roadmap.
• Drive technology strategy to support rapid enterprise software development and tangible data-driven outcomes.
• Define work across a matrixed environment and communicate effectively with senior management.

All About You

• Strong domain knowledge of data-driven products.
• Ability to interpret data to drive meaningful outcomes.
• Proven project management in a matrix environment.
• Excellent influencing, interpersonal, and communication skills.
• Analytical, detail-oriented problem solver with strong technical judgment.
• Experience in consulting, product management, or project management is preferred.

Corporate Security Responsibility

All individuals with access must abide by Mastercard’s security policies, ensure information confidentiality, report breaches, and complete mandatory security trainings.

Key skills/competency

• Product Management
• Data Collection
• Roadmap
• Customer Experience
• Cross-functional
• Analytical
• Communication
• Project Management
• Strategy
• Innovation