Manager, Account Management, Merchant & Accepta...
@ Mastercard

London, England, United Kingdom
$150,000
On Site
Full Time
Posted 5 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXXX****** @mastercard.com
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Job Details

Our Purpose

Mastercard powers economies and empowers people in over 200 countries. We support a wide range of digital payments, making transactions secure, simple, smart and accessible. Our technology, innovation, partnerships, and networks help governments, businesses and individuals realize their greatest potential.

About Mastercard

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone. With expansive reach across more than 210 countries and territories, we build a sustainable world with countless opportunities.

Overview

Join the Merchants & Acceptance team within Market Development Europe managing and growing strategic merchant partnerships. As a Manager, Account Management, Merchant & Acceptance Travel, you will focus on maximizing the value of Mastercard’s solutions and expanding relationships through cross-sell opportunities.

Role & Responsibilities

  • Strategic Relationship Management: Act as the primary contact for a major OTA partner; build trust and align strategies.
  • Business Development & Growth: Identify growth opportunities, lead client proposals, and negotiate contracts.
  • Performance & Partnership Optimization: Monitor KPIs and implement actions to enhance partnership performance.
  • Internal Collaboration & Enablement: Guide internal stakeholders to maximize partnership value.

Experience & Expertise

Significant experience in managing strategic client partnerships, especially in travel marketplaces. Deep knowledge in issuing, acquiring and acceptance with strong negotiation, analytical, and communication skills. Proficiency in Microsoft Office and fluent English are required.

Mindset & Corporate Security Responsibility

Be customer-centric, curious, and a problem solver. Adhere strictly to Mastercard’s security policies, ensuring confidentiality, integrity and timely compliance with security trainings.

Key skills/competency

  • Account Management
  • Strategic Relationship
  • Business Development
  • Performance Optimization
  • Merchant Partnerships
  • Contract Negotiation
  • Travel Marketplace
  • Financial Acumen
  • Cross-functional Collaboration
  • Payment Industry

How to Get Hired at Mastercard

🎯 Tips for Getting Hired

  • Research Mastercard's culture: Understand their mission, values, and innovations.
  • Tailor your resume: Highlight strategic partnership experience and payments expertise.
  • Showcase analytical skills: Emphasize KPI driven performance examples.
  • Prepare for cross-functional discussions: Be ready for scenario-based questions.

📝 Interview Preparation Advice

Technical Preparation

Review payment industry trends.
Update skills in data analysis.
Practice contract negotiation scenarios.
Study Microsoft Office tools.

Behavioral Questions

Describe a conflict resolution experience.
Explain a time you led change.
Share past client relationship success.
Discuss managing multiple priorities.

Frequently Asked Questions