Executive Assistant

About Mastercard

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

The Executive Assistant Role

As an Executive Assistant at Mastercard, you will perform general administrative duties to support day-to-day departmental operations for the UK&I Group Head and the related UK&I ‘Growth Accounts’ team. This role is crucial for ensuring smooth operations and efficient support to key leadership.

Responsibilities

• Manage phone coverage, schedule meetings, and handle travel arrangements.
• Process expense reports and maintain calendars effectively.
• Generate copies, screen mail, file documents, and order office supplies.
• Develop and prepare correspondence, memoranda, reports, and presentations using specified software.
• Conduct research on special topics as assigned by management.
• Handle internal and external inquiries, redirecting as appropriate.
• Provide coverage for other UK&I Business Assistants when needed.
• Analyze data from multiple sources to draw conclusions and recommend changes.
• Maintain and track departmental reports, including budgets.
• Coordinate logistics for complex meetings, conferences, and interviews.
• Exercise discretion with sensitive/confidential departmental or Mastercard data.
• Support SVP account management for NatWest Group.
• Complete analysis for UKI Bank Partnerships team to assess performance, e.g., T&E budget utilization and strategic customer account management dashboards.

Experience & Skills Required

• Strong written and verbal communication skills.
• High proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time-management skills.
• Ability to work independently, prioritize tasks, and manage multiple deadlines.
• Strong interpersonal skills and a collaborative mindset.
• Discretion and integrity when handling sensitive information.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk. Therefore, every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of accessed information.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Key skills/competency

• Administrative Support
• Calendar Management
• Travel Coordination
• Expense Reporting
• Microsoft Office Suite
• Communication Skills
• Organizational Skills
• Time Management
• Data Analysis
• Confidentiality