Executive Assistant - Mastercard London

@ Mastercard

About Mastercard

Mastercard powers economies and empowers people in over 200 countries. We support digital payment choices with secure, simple, smart, and accessible transactions, using innovative technology, partnerships, and networks.

Executive Assistant - Mastercard London

This position supports senior leadership including the Executive Vice President of Product & Commercial, Real Time Payments and two Senior Vice Presidents of Product Management, Real Time Payments. The role demands discretion, strategic coordination, and operational agility.

Key Responsibilities

• Executive Support & Coordination: Manage calendars, schedule meetings across time zones, and coordinate travel arrangements (domestic/international).
• Process visa applications, manage expense reporting, and handle departmental purchases.
• Plan events, coordinate with internal/external stakeholders, and support new team onboarding.
• Create/edit presentations and manage corporate applications (Access Management, Vivo, Concur, Oracle, etc.).
• Research complex issues and manage ad hoc administrative programs with detailed reporting.

Administrative Excellence & Governance

Ensure compliance with Mastercard’s policies using tools like Coupa, TE360, and Remedy; engage with the Global Administrative Network and learning academies.

Communication & Documentation

Draft high-level communications including memos and job specifications while ensuring accurate documentation in Workday.

All About You

Strong computer proficiency in Microsoft 365, Workday, and Concur is essential. A minimum of 3 years of corporate administrative experience with excellent communication, attention to detail, and the ability to manage sensitive information is required.

Work Arrangements & Additional Information

This role requires a hybrid work setup with at least 3 days in the London office and 2 days from home. Adherence to Mastercard’s security policies and mandatory training is expected.

Key skills/competency

• Executive Support
• Calendar Management
• Travel Coordination
• Expense Reporting
• Event Planning
• Administrative Excellence
• Corporate Compliance
• Documentation
• Microsoft 365
• Workday