Director, Product Management - Technical

@ Mastercard

Our Purpose

Mastercard powers economies and empowers people in over 200 countries and territories worldwide. We drive secure, simple, smart, and accessible digital payment solutions that help individuals, businesses, and governments prosper.

Overview

As a Customer Access Product Leader at Mastercard, you will shape the vision and strategy for products that power business and customer experiences. You will translate business needs, market opportunities, and technology trends into actionable product roadmaps using the Working Backwards method.

Role

• Define and communicate the vision and strategic direction for platform products.
• Lead a global team to execute a 1–2 year product roadmap.
• Collaborate with cross-functional teams including Technical Program Managers, Developers, and UX Designers.
• Monitor feature development, defect resolution, and key operational metrics.
• Use data analysis for decision making and communicate insights to senior leadership.
• Represent Mastercard in external stakeholder discussions and strategic roadmap conversations.
• Provide coaching and feedback to help develop team talent.

All About You

You are a visionary leader capable of translating business needs into robust platform strategies. You excel in cross-functional environments, have strong analytical and communication skills, and are passionate about mentoring talent while driving customer-centric solutions.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with inherent risk. You are expected to abide by Mastercard’s security policies, maintain confidentiality and integrity of information, report any security concerns, and complete required security trainings.

Key skills/competency

Product Strategy, Roadmap, Leadership, Data Analysis, Cross-Functional, Customer Focus, Stakeholder Engagement, Global, Coaching, Security