Director, Account Management
@ Mastercard

New York, NY
$275,000
On Site
Full Time
Posted 22 hours ago

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XXXXXXXXX XXXXXXXXXXX XXXXXX****** @mastercard.com
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Job Details

Our Purpose

Mastercard powers economies and empowers people in over 200 countries and territories. We support a wide range of secure, simple, and smart digital payment choices through innovation, partnerships, and networks.

Title And Summary

Director, Account Management

Overview

Our North America sales organization is building a diverse, strategic, and consultative workforce consisting of relationship leaders, problem-solvers, and technologists. We are looking for motivated individuals with strong achievement orientation, intellectual curiosity, resilience, and the ability to leverage internal resources. The Retail Vertical team focuses on strategic merchant relationships in various retail categories while driving value for Mastercard and its customers.

Role

  • Provide superior strategic account management with robust planning and retail insights.
  • Identify and develop new business opportunities for future growth.
  • Support key organizational initiatives and cross-sell Mastercard solutions.
  • Engage senior/C-level executives to build strong partnerships.
  • Develop business cases and negotiate contract agreements.

All About You

  • Bachelor’s degree required; MBA preferred.
  • Experience in payments, technology, or retail with responsibility for business development.
  • Proven record in managing complex sales and delivering results.
  • Ability to build strong cross functional relationships at all levels.
  • Travel up to 30% required; preferred location NYC or Purchase, NY.

Corporate Security Responsibility

All individuals must adhere to Mastercard’s security policies while ensuring the confidentiality and integrity of information and completing mandatory trainings.

Compensation & Benefits

This position offers a competitive base salary with bonus opportunities and a full benefits package including insurance, paid leaves, retirement plans, and more. Location-dependent salary ranges: New York City ($172,000 - $275,000 USD) and Purchase, New York ($164,000 - $263,000 USD).

Key skills/competency

  • Strategic Account Management
  • Business Development
  • Retail Knowledge
  • Negotiation
  • Solution Selling
  • Financial Analysis
  • CRM
  • Cross-functional Collaboration
  • Contract Negotiation
  • Leadership
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How to Get Hired at Mastercard

🎯 Tips for Getting Hired

  • Customize your resume: Tailor skills matching Mastercard requirements.
  • Research Mastercard: Understand their products, markets, and values.
  • Highlight retail experience: Showcase strategic account management expertise.
  • Prepare for behavioral interviews: Reflect on past leadership and negotiation scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review financial analysis methods and modeling.
Familiarize with digital payment solution technologies.
Study CRM systems and retail business software.
Understand contract negotiation software tools.

Behavioral Questions

Describe a time you led a challenging negotiation.
Explain how you manage cross-functional conflicts.
Share an experience with strategic account growth.
Discuss handling a fast-paced sales environment.

Frequently Asked Questions