Case Management Resource Specialist
@ Mass General Brigham

Boston, MA
$46,000
On Site
Full Time
Posted 1 day ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXX******* @massgeneralbrigham.org
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Job Details

Overview

Mass General Brigham relies on professionals in patient care, research, teaching, and community service. As a Case Management Resource Specialist, you will assist patients with transportation, accommodations, and locating affordable support services, while working closely with unit-based case managers to coordinate discharge plans.

Job Summary

Assist patients in arranging transportation and locating affordable accommodations and support groups. Collaborate with case managers for discharge planning. Provide referrals and disseminate information on community resources.

Essential Functions

  • Research community social resources
  • Maintain resource files and brochures
  • Collaborate with social work staff and community agencies
  • Plan and implement in-service presentations
  • Educate patients/families on available resources
  • Assess patient and family understanding

Qualifications

Bachelor's Degree required. Hospital related experience (1-2 years preferred). Must have familiarity with medical terminology and community services, strong assessment, crisis intervention, collaboration and communication skills.

Physical Requirements

Must be able to stand, walk, and lift weights (up to 35lbs with assistive device) frequently, with occasional sitting and climbing activities.

Work Details

  • Schedule: Monday - Friday, 8:30-5pm with rotating holidays and one weekend per month coverage
  • Work Location: 265 Charles Street
  • Shift: Day
  • Employee Type: Regular; 40 hours per week
  • Onsite position

Compensation & Benefits

Hourly pay ranges from $18.22 to $26.06 with eligibility for additional comprehensive benefits, career advancement opportunities, premiums, and bonuses.

Key skills/competency

  • Patient Care
  • Transportation
  • Discharge Planning
  • Community Resources
  • Social Work
  • Medical Terminology
  • Assessment
  • Crisis Intervention
  • Collaboration
  • Communication
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How to Get Hired at Mass General Brigham

🎯 Tips for Getting Hired

  • Customize your resume: Emphasize relevant healthcare experience and skills.
  • Highlight community work: Showcase coordination and assessment abilities.
  • Research Mass General Brigham: Understand their mission and recent initiatives.
  • Prepare for behavioral questions: Focus on teamwork and crisis intervention.

📝 Interview Preparation Advice

Technical Preparation

Review medical terminology basics.
Practice file management software.
Familiarize with community resource databases.
Study scheduling and referral systems.

Behavioral Questions

Describe a teamwork challenge overcome.
Explain crisis intervention experience.
Share conflict resolution examples.
Discuss collaboration under pressure.

Frequently Asked Questions