Business Analyst Digital Ambulatory
@ Mass General Brigham

Somerville, MA
$75,000
On Site
Full Time
Posted 18 hours ago

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XXXXXXXXX XXXXXXXXXXX XXXXXX****** @massgeneralbrigham.org
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Job Details

Overview

Mass General Brigham relies on a diverse team of professionals including doctors, nurses, tech experts, and business analysts to advance our mission in patient care, research, teaching, and community service. Join us as a Business Analyst Digital Ambulatory and experience being part of an organization driving groundbreaking medical discoveries.

Job Summary

The Business Analyst will participate in designing, developing, testing, implementing, and maintaining software applications. You will assist in training and supporting end users, document business processes and workflows, translate requirements into functional specifications, perform testing and software quality assurance tasks, and provide ongoing support for software operations.

Essential Functions

  • Document business requirements and translate them into functional specifications.
  • Develop and execute testing plans and quality assurance tasks.
  • Provide support for software applications and resolve issues timely.
  • Train end users and develop related documentation.
  • Run reports and maintain the software environment.

Qualifications

  • Bachelor's Degree in Computer Science or related field.
  • Related IT experience in healthcare IT environment (0-1 year preferred).
  • Experience in end-user support and documenting workflows.
  • Knowledge of Microsoft Office 365 and office productivity solutions.
  • Strong interpersonal skills for effective communication.

Additional Details

The position is structured as a hybrid work model with a mix of on-site and remote work. Work is based at 399 Revolution Drive during Eastern business hours. The job includes comprehensive benefits, career advancement, and recognition programs.

Key skills/competency

Business Analysis, Software Support, Testing, Documentation, User Training, Healthcare IT, Microsoft Office 365, Workflow Analysis, Quality Assurance, Problem-solving

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How to Get Hired at Mass General Brigham

🎯 Tips for Getting Hired

  • Customize your resume: Tailor skills and projects to Mass General Brigham.
  • Highlight relevant experience: Emphasize healthcare IT and support roles.
  • Prepare for technical tests: Review software applications basics.
  • Practice communication: Showcase both technical and interpersonal skills.

📝 Interview Preparation Advice

Technical Preparation

Review software testing methodologies.
Practice troubleshooting common application issues.
Familiarize with Microsoft Office 365.
Study basic coding and system documentation.

Behavioral Questions

Describe a time you solved a technical issue.
Explain how you handle user feedback.
Discuss adapting to a new work process.
Share an example of teamwork in IT.

Frequently Asked Questions