Problem Solving Courts Case Manager

Problem Solving Courts Case Manager

Company: Maryland Judiciary

Division/Department: Problem Solving Courts

Closing Date: May 7, 2026

Location: Prince George’s County District Court, Upper Marlboro, Maryland

Salary: $63,118

FLSA Status: Exempt

Position Type: Regular Full-time

About the Maryland Judiciary

The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans. Telework, 1 day per week, may also be available. Telework eligibility is based on job functions and the approval of the Administrative Head.

Essential Job Functions

The Problem-Solving Courts (PSC) Case Manager is responsible for facilitating and monitoring program participant involvement and completion of ancillary service components of the mental health court program for Prince George’s County District Court. Required oversight includes, but is not limited to, acquisition of and facilitating access to the following resources: health, legal, family services, behavioral services, and non-clinical services as needed by the participants. This position does not provide the 'service'; the position facilitates access to and monitors progression in behavior, attendance, skills learned, compliance, and implementation of the services and skills learned.

• Manage a caseload of 50 clients, developing case plans, monitoring progress, maintaining case notes, and reporting to the court.
• Facilitate access to services for clients and monitor participant progress.
• Establish new contacts and develop community partnerships.
• Evaluate new resources for clients and assess program and participant needs.

Minimum Qualifications

Education: Bachelor’s Degree from an accredited college or university OR Associate Degree with four (4) years of experience.

Experience: Two (2) years of fieldwork or case management experience in mental health, homelessness, addictions, human/family services, health services, public safety, law enforcement, or court management.

Note: This position does not offer clinical supervision hours.

Knowledge, Skills, and Abilities

• Knowledge: Clinical and/or criminal justice case management, mental health services.
• Skills: Active listening, empathy, problem-solving, communication, customer service.
• Abilities: Communicate effectively, follow directions, facilitate meetings, give presentations, create and maintain relationships, adhere to ethical standards, manage conflict, think critically, conduct research, and learn data input systems.

Physical Requirements

Sedentary work, primarily involving sitting.

Equipment, Machinery And Tools

• Fax Machine
• Computer
• Copier
• Scanner

Software And Computer Skills

• Microsoft Office Suite
• Outlook
• SMART (for statistical reports)
• Internet and various web browsers

Selection Process

Your application package will be used to determine eligibility, qualifications, and ranking. Complete and accurate information is essential. Resumes will not be accepted in lieu of a completed application. Only applicants considered for the position will be contacted.

Equal Opportunity Employer

The Maryland Judiciary is an equal-opportunity employer committed to diversity, equity, inclusion, and belonging. Reasonable accommodations for ADA are available upon request.

Key skills/competency

• Problem Solving Courts Case Manager
• Case Management
• Mental Health Services
• Client Services
• Community Partnerships
• Court Reporting
• Behavioral Services
• Addictions Services
• Human Services
• Criminal Justice