Problem Solving Courts Case Manager
Maryland Judiciary · Upper Marlboro, MD
- On site
- Full-time
- $63,118 / year
- Upper Marlboro, MD
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Job highlights
- Manage caseload of 50 clients in mental health court.
- Facilitate access to health, legal, and social services.
- Monitor client progress and compliance with program.
- Develop community partnerships and evaluate resources.
- Utilize Microsoft Office Suite and court systems.
About the role
Problem Solving Courts Case Manager
Company: Maryland Judiciary
Division/Department: Problem Solving Courts
Closing Date: May 7, 2026
Location: Prince George’s County District Court, Upper Marlboro, Maryland
Salary: $63,118
FLSA Status: Exempt
Position Type: Regular Full-time
About the Maryland Judiciary
The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans. Telework, 1 day per week, may also be available. Telework eligibility is based on job functions and the approval of the Administrative Head.
Essential Job Functions
The Problem-Solving Courts (PSC) Case Manager is responsible for facilitating and monitoring program participant involvement and completion of ancillary service components of the mental health court program for Prince George’s County District Court. Required oversight includes, but is not limited to, acquisition of and facilitating access to the following resources: health, legal, family services, behavioral services, and non-clinical services as needed by the participants. This position does not provide the 'service'; the position facilitates access to and monitors progression in behavior, attendance, skills learned, compliance, and implementation of the services and skills learned.
- Manage a caseload of 50 clients, developing case plans, monitoring progress, maintaining case notes, and reporting to the court.
- Facilitate access to services for clients and monitor participant progress.
- Establish new contacts and develop community partnerships.
- Evaluate new resources for clients and assess program and participant needs.
Minimum Qualifications
Education: Bachelor’s Degree from an accredited college or university OR Associate Degree with four (4) years of experience.
Experience: Two (2) years of fieldwork or case management experience in mental health, homelessness, addictions, human/family services, health services, public safety, law enforcement, or court management.
Note: This position does not offer clinical supervision hours.
Knowledge, Skills, and Abilities
- Knowledge: Clinical and/or criminal justice case management, mental health services.
- Skills: Active listening, empathy, problem-solving, communication, customer service.
- Abilities: Communicate effectively, follow directions, facilitate meetings, give presentations, create and maintain relationships, adhere to ethical standards, manage conflict, think critically, conduct research, and learn data input systems.
Physical Requirements
Sedentary work, primarily involving sitting.
Equipment, Machinery And Tools
- Fax Machine
- Computer
- Copier
- Scanner
Software And Computer Skills
- Microsoft Office Suite
- Outlook
- SMART (for statistical reports)
- Internet and various web browsers
Selection Process
Your application package will be used to determine eligibility, qualifications, and ranking. Complete and accurate information is essential. Resumes will not be accepted in lieu of a completed application. Only applicants considered for the position will be contacted.
Equal Opportunity Employer
The Maryland Judiciary is an equal-opportunity employer committed to diversity, equity, inclusion, and belonging. Reasonable accommodations for ADA are available upon request.
Key skills/competency
- Problem Solving Courts Case Manager
- Case Management
- Mental Health Services
- Client Services
- Community Partnerships
- Court Reporting
- Behavioral Services
- Addictions Services
- Human Services
- Criminal Justice
Skills & topics
- Case Manager
- Problem Solving Courts
- Mental Health
- Client Services
- Court Management
- Human Services
- Social Work
- Community Outreach
- Maryland Judiciary
- Public Safety
How to get hired
- Tailor your application: Ensure your resume and application detail specific case management experience.
- Highlight relevant skills: Emphasize active listening, empathy, problem-solving, and communication abilities.
- Showcase educational background: Clearly state your Bachelor's or Associate's degree and relevant years of experience.
- Complete application thoroughly: Provide all required information accurately; 'see resume' is not sufficient.
- Address ADA needs: Contact ADA@mdcourts.gov for accommodation requests during the process.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the minimum education requirements for the Problem Solving Courts Case Manager role at Maryland Judiciary?
- To qualify for the Problem Solving Courts Case Manager position at the Maryland Judiciary, applicants must possess a Bachelor's Degree from an accredited college or university. Alternatively, an Associate Degree from an accredited college or university, combined with four (4) years of relevant fieldwork or case management experience, is also acceptable.
- Does the Maryland Judiciary offer telework for the Problem Solving Courts Case Manager position?
- Yes, telework may be available for the Problem Solving Courts Case Manager position, with up to one day per week. Eligibility for telework is contingent upon the specific job functions and the approval of the Administrative Head.
- What type of experience is required for the Case Manager role?
- The Maryland Judiciary requires two (2) years of fieldwork or case management experience. This experience should be in areas such as mental health, homelessness, addictions, human/family services, health services, public safety, law enforcement, or court management.
- Will this role provide clinical supervision hours for licensing at the Maryland Judiciary?
- No, this position will not act in a clinical capacity, and supervision hours will not be offered if an applicant requires them for clinical licensing. The role focuses on case management and facilitating access to services.
- How can I ensure my application is considered for the Problem Solving Courts Case Manager job?
- To ensure your application is considered, provide complete and accurate information regarding your education, experience, and duties. Avoid stating 'see resume' and ensure all details are listed directly on the application before the closing date.
- What benefits does the Maryland Judiciary offer to its employees?
- The Maryland Judiciary offers a generous benefits package that includes medical, dental, vision, and life insurance. Employees also receive paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans.
- What software skills are needed for the Problem Solving Courts Case Manager position?
- Proficiency in Microsoft Office Suite, Outlook for communication, and the SMART system for statistical reports is required. Familiarity with internet navigation and various web browsers for research is also necessary for this role.
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