UI/UX Designer

About the Role

We are seeking a UI/UX Designer to support the design of intuitive, consumer-grade user experiences for AI-enabled enterprise solutions. In this role, you will work as a shared design partner across one or more AI delivery pods, collaborating closely with product managers, engineers, and architects to translate complex AI capabilities into clear, usable, and engaging interfaces.

You will play a key role in shaping how users interact with AI-powered tools and platforms, ensuring experiences are accessible, scalable, and aligned with enterprise standards.

Marsh has established its EMEA Technology Hub in Cluj, Romania, reflecting our commitment to innovation and excellence. This hub is central to our digital strategy, addressing emerging challenges and enhancing service delivery through advanced technology solutions that empower our clients and promote sustainable growth.

As a UI/UX Designer, you will:

• Lead UI and UX design for AI-enabled applications using Figma, from early concepts through to production-ready designs.
• Work closely with AI Product Managers, Engineering Managers, and Tech Leads to ensure designs support product goals and technical feasibility.
• Conduct user research and usability testing to inform and validate design decisions.
• Contribute to and evolve design systems that support consistency and scalability across multiple AI initiatives.
• Support rapid iteration and experimentation while maintaining high standards of usability and visual quality.

We will count on you to:

• Deliver polished, user-friendly designs that meet consumer-grade expectations in an enterprise context.
• Translate complex AI-driven functionality into clear, intuitive user experiences.
• Partner effectively with engineers to ensure designs are implemented accurately and efficiently.
• Drive user research efforts and turn insights into actionable design improvements.
• Advocate for accessibility, usability, and inclusive design across all solutions.
• Design and iterate on UI components, user flows, and interaction patterns in Figma.
• Plan and conduct user interviews, usability testing, and design validation sessions.
• Analyse qualitative and quantitative feedback to continuously improve user experience.
• Develop, maintain, and contribute to a scalable design system.
• Collaborate closely with frontend engineers to ensure design feasibility and high-quality implementation.
• Ensure designs meet accessibility standards and follow inclusive design best practices.
• Support multiple AI delivery pods by prioritising design effort based on delivery needs and impact.

What you need to have:

• 4+ years of experience in UX/UI or Product Design, with a strong portfolio demonstrating end-to-end design work.
• Expert-level proficiency in Figma, including prototyping and design system management.
• Experience conducting user research and incorporating feedback into iterative design improvements.
• Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.
• Experience working in hybrid or distributed teams, using collaboration tools such as Microsoft Teams and delivery tools like Azure DevOps (or similar).

What makes you stand out?

• Experience designing AI-enabled or complex technical products.
• Familiarity with AI-assisted design tools (e.g., ChatGPT or similar) to support ideation and workflows.
• Strong understanding of accessibility standards (e.g., WCAG) and inclusive design principles.
• Experience working in enterprise or platform-style product environments.

Why join our team:

• Work in an environment that empowers individuals to reach their full potential, fostering personal and professional growth.
• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
• A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary).
• 30+ days off (including legal days, birthday, public holiday replacements, and benefits options).
• Performance bonus scheme.
• Matching charity contributions, charity days off, and the Pay it Forward charity challenge.
• Core benefits: Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance.

About Marsh

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Key skills/competency

• UI Design
• UX Design
• Figma
• User Research
• Design Systems
• Prototyping
• Interaction Design
• Accessibility Standards (WCAG)
• AI Product Design
• Cross-functional Collaboration