Claims Adjuster I

@ Marriott International

Job Summary

A Claims Adjuster I at Marriott International is responsible for the timely, good faith adjustment and disposition of self-administered claims. You will manage a caseload of 100-150 casualty claims, overseeing investigations, evaluations, negotiations, settlements, and denials.

Candidate Profile

Required education includes a High School Diploma or GED with 1+ years of claims adjusting or equivalent experience. Knowledge of claims processing is necessary. Preferred qualifications include industry licensing, AIC or ARM credentials, and a two or four year degree from an accredited institution.

Core Work Activities

• Manage 100-150 claims and conduct prompt investigations to determine liability.
• Evaluate damages, process payments, and handle settlements per Marriott policies.
• Oversee WC payments and state filings, and manage medical treatment cases.
• Handle litigation cases including directing outside attorneys and discovery preparation.
• Utilize the Valley Oaks System (iVOS) for electronic claims management.

Additional Details

This is a full-time position located at the Southcentral Regional Office in Plano, Texas. The role offers comprehensive benefits including 401(k), stock purchase plan, medical, dental, vision and more. Marriott International supports a hybrid work environment for headquarters-based roles.

Key Skills/Competency

• Claims Adjusting
• Investigation
• Negotiation
• Litigation Management
• Customer Service
• Risk Management
• Documentation
• Policy Compliance
• Medical Claims
• Claims Processing