Technical Account Manager EU UK
Marqeta
Job Overview
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Job Description
Overview
The Technical Account Manager EU UK at Marqeta serves as a trusted technical and payments advisor to strategically important customers. The role involves managing all technical aspects of customer relationships throughout the lifecycle and collaborating with internal teams to win new business and increase customer value.
The Impact You’ll Have
- Trusted Technical Advisor: Lead technical discussions and implementations to ensure customer success.
- Proactive Problem Solver: Address near-term technical issues and plan for long-term strategy.
- Customer Advocate: Provide feedback to product and engineering teams to shape the platform roadmap.
Who You Are
You have 5+ years in customer-facing roles like Technical Account Management, Solutions Engineering, or Technical Consulting. Your excellent communication skills allow you to articulate complex technical issues to various audiences. Your ability to manage multiple projects, solve problems resourcefully, and build customer relationships is critical. Experience with APIs and a strong fintech background (acquiring, networks, point-of-sale, issuing) are highly valued.
Recruitment Process
The process includes an application submission, a recruiter video call, a hiring manager video call, a virtual onsite interview (4-5 sessions), and an offer.
Compensation And Benefits
- Premium Private Medical and Dental coverage
- Generous time off and floating holidays
- Retirement savings program with company contribution
- Equity and Employee Stock Purchase Program
- Monthly remote work stipend and annual development stipend
- Family-forming benefits and parental leave
- Wellbeing programs including Modern Health and HealthKick
About Marqeta
Marqeta is a publicly-traded fintech company on a mission to change the way money moves. The company is one of the earliest enablers of embedded finance, serving top brands like Block, Cash App, Affirm, Instacart, Doordash, Uber, and Walmart.
Marqeta’s Values
- Solve for the Customer
- Do What's Right
- Simplify and Innovate
- Win as a Team
- Make it Count
Key skills/competency
- Technical Account Management
- Fintech
- Payments
- Customer Advocacy
- APIs
- Solutions Engineering
- Communication
- Problem Solving
- Implementation
- Collaboration
How to Get Hired at Marqeta
- Customize your resume: Tailor your skills to Marqeta’s technical needs.
- Highlight fintech experience: Emphasize payments and API expertise.
- Prepare examples: Provide technical problem-solving anecdotes.
- Research Marqeta: Understand their mission and customer impact.
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