Medical Assistant - Front/Back Swing, Pediatrics, Multi-Site, (San Rafael, Novato, Petaluma), Full-Time, Days
MarinHealth · San Rafael, CA
- On site
- Full-time
- $36,410 / year
- San Rafael, CA
Job highlights
- Assist healthcare providers with patient care.
- Manage patient information and vital signs.
- Administer injections and assist in procedures.
- Handle administrative tasks and patient scheduling.
- Requires MA certification and BLS.
About the role
About MarinHealth
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
Job Description Summary
The Medical Assistant - Front/Back Swing, under the supervision of the Clinical Lead and Practice Leader, is responsible for assisting in the delivery of healthcare and patient care management. This role assists the providers within scope of practice to provide quality patient care. This includes gathering patient information, assessing patient requests, obtaining and monitoring patient vitals, assisting with procedures and re-processing instruments.
Medical Assistant Essential Functions and Responsibilities:
- Rooming patients, including obtaining vital signs, obtaining reason for visit, and documenting symptoms their frequency, and severity.
- Provide courteous and compassionate care.
- Documents all required information in electronic medical record. This includes meaningful Use data, Pay for Performance data, and ACO related information. (Allscripts Experience preferred)
- Provide injections, immunizations and other patient care services as ordered by the medical provider.
- Provide assistance during medical procedures.
- Communication and correspondence including lab results, prescription management, and referrals:
- Use electronic medical records and work off “task lists” to complete patient visits or requests.
- Recognize urgent medical needs and triage care appropriately.
- Provides patients with accurate information when answering questions and concerns.
- Maintains patient records and protects patient confidentiality.
- Complete referrals accurately and appropriately.
Maintain patient areas and supplies:
- Disinfects exam rooms between patients and all patient areas at end of the day.
- Assist with clinic upkeep, including daily cleaning and supply ordering/inventory.
Admin Support Essential Functions and Responsibilities:
- Answer telephones in a cheerful manner.
- Schedule appointments.
- Take messages for patients using electronic medical records.
- Greet and check in patients.
- Address patient requests and inquires.
- Resolve patient concerns.
- Process insurance issues (i.e., verifications and authorizations) and assist patients in understanding insurance plans.
- Return calls as necessary.
- Various assigned administrative processes.
Qualifications
- High school diploma or General Educational Development (GED) certificate required.
- A Medical Assistant certification is required.
- BLS Certification (American Heart Association) required.
- At least one year of related medical assisting experience in a physician’s office or other clinical setting, or equivalent combination of training and experience.
- Re-processing/ procedural experience is highly preferred.
C.A.R.E.S. Standards
MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues.
Health & Immunizations
To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.
Key skills/competency
- Medical Assistant
- Pediatrics
- Patient Care
- Electronic Medical Records (EMR)
- Vital Signs
- Injections and Immunizations
- Referrals
- Patient Confidentiality
- BLS Certification
- Healthcare Administration
Skills & topics
- Medical Assistant
- Pediatrics
- Healthcare
- Patient Care
- Front Desk
- Back Office
- Clinical Assistant
- Vital Signs
- Injections
- EMR
- Allscripts
- BLS
- Medical Office
- San Rafael
- Novato
- Petaluma
How to get hired
- Tailor your resume: Highlight your Medical Assistant certification, BLS, and at least one year of experience, emphasizing pediatrics and any procedural skills.
- Craft a compelling cover letter: Express your understanding of MarinHealth's C.A.R.E.S. standards and your passion for patient-centered care in pediatrics.
- Prepare for the interview: Be ready to discuss your experience with vital signs, EMR systems (like Allscripts), and handling urgent medical needs.
- Showcase your skills: Demonstrate your ability to provide compassionate care, maintain patient confidentiality, and manage administrative tasks efficiently.
- Follow up professionally: Send a thank-you note after your interview, reiterating your interest and qualifications for the Medical Assistant role.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the required qualifications for the Medical Assistant - Front/Back Swing position at MarinHealth?
- To be considered for the Medical Assistant - Front/Back Swing role at MarinHealth, you must have a high school diploma or GED, a Medical Assistant certification, and a BLS Certification from the American Heart Association. Additionally, at least one year of related medical assisting experience in a physician’s office or clinical setting is required. Experience with re-processing/procedures is highly preferred.
- What is the work schedule for this Medical Assistant position at MarinHealth?
- The Medical Assistant - Front/Back Swing position at MarinHealth is a Full-Time role with a work shift of 8 hours per day, typically during the day. The scheduled weekly hours are 40.
- Does MarinHealth offer reasonable accommodation for applicants with disabilities for the Medical Assistant role?
- Yes, MarinHealth provides reasonable accommodation for qualified applicants with disabilities during the application process. You can request this by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinHealth.org.
- What are the C.A.R.E.S. standards at MarinHealth that are relevant for a Medical Assistant candidate?
- MarinHealth's C.A.R.E.S. standards are Communication, Accountability, Respect, Excellence, and Safety. As a Medical Assistant, demonstrating these standards will help foster a healing, trust-based environment for patients and colleagues.
- What vaccinations are required for employment as a Medical Assistant at MarinHealth?
- MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment to protect employees, patients, and the community. COVID-19 vaccination/booster is strongly recommended, and medical or religious exemptions will be considered.
- What is the pay range for the Medical Assistant - Front/Back Swing position at MarinHealth?
- The posted pay range for the Medical Assistant - Front/Back Swing position at MarinHealth is $28.00 - $31.21 - $36.41 per hour. Individual pay will be determined by skills, experience, qualifications, and internal/market equity.
- What EMR experience is preferred for the Medical Assistant role at MarinHealth?
- Experience with Allscripts is preferred for the Medical Assistant - Front/Back Swing position at MarinHealth, as the role involves documenting patient information in an electronic medical record.