IT Business Analyst
@ Marco Technologies

Hybrid
$85,000
Hybrid
Full Time
Posted 23 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXX****** @marconet.com
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Job Details

IT Business Analyst at Marco Technologies

We are seeking a Business Analyst II with experience in the Managed IT space to join our growing team! This role requires a technically-savvy individual who can work with offshore development teams and bridge the gap between business stakeholders and technical teams.

Key Responsibilities:

  • Collect and analyze business data to identify improvement areas.
  • Define business requirements and project scope with internal stakeholders.
  • Translate business and system requirements into technical documents.
  • Lead project management efforts ensuring timely delivery.
  • Facilitate discussions between technical and non-technical stakeholders.
  • Mentor junior Business Analysts on best practices.
  • Track project success using ROI and KPI metrics.

Qualifications:

  • Bachelor’s degree with at least 4 years in business analysis or equivalent experience.
  • Experience in the Managed IT industry and working with offshore teams.
  • Proficiency with APIs, business processes, and technical documentation.
  • Familiarity with tools like Azure DevOps, e-Automate, ConnectWise, Salesforce.com, O365, and Microsoft Visio.
  • IIBA CCBA certification is preferred.

Required Skills:

  • Excellent communication with technical and non-technical stakeholders.
  • Strong organizational and multi-project management skills.
  • Ability to document process flows, user stories, and business requirements.
  • Technical aptitude to merge business needs with technical solutions.
  • Knowledge of Agile and Waterfall methodologies.

Compensation: $67,287 - $104,295 annually (based on skills, experience, and certifications).

Additional Information: This is a remote-eligible position. However, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI. For benefits details, please visit our careers page at www.marconet.com/careers.

Key skills/competency

  • Business Analysis
  • Project Management
  • Technical Specifications
  • Managed IT
  • APIs
  • Data Analysis
  • Process Improvement
  • Communication
  • Agile
  • Mentoring
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How to Get Hired at Marco Technologies

🎯 Tips for Getting Hired

  • Research Marco Technologies culture: Study their mission and recent news.
  • Customize your resume: Tailor it to IT Business Analyst role.
  • Highlight managed IT experience: Focus on technical requirements and project management.
  • Prepare for behavioral questions: Reflect on past project challenges and successes.

📝 Interview Preparation Advice

Technical Preparation

Review API documentation standards.
Practice writing technical specifications.
Familiarize with Azure DevOps and Salesforce.
Upgrade skills in Agile and Waterfall methods.

Behavioral Questions

Describe a challenging project communication experience.
Explain how you handle conflicting priorities.
Share an example of mentoring team members.
Discuss managing remote team collaboration.

Frequently Asked Questions