Business Automation Consultant

Business Automation Consultant at Marco Technologies

As a Business Automation Consultant, you will work directly with clients to guide them through their digital transformation journey. Your focus will be on interviewing stakeholders across all levels of the organization, analyzing existing processes, identifying automation opportunities, and designing streamlined workflows. The ideal candidate will bring a strategic mindset, strong interpersonal skills, and deep experience with process automation, particularly with Microsoft Power Automate.

Essential Functions

• Conduct in-depth interviews with senior leadership, managers, and frontline employees to gain a comprehensive understanding of current processes, challenges, and automation potential.
• Analyze, document, and map existing workflows to identify inefficiencies and areas for improvement.
• Design new and enhanced workflows that leverage Microsoft Power Automate to drive efficiency, improve accuracy, and reduce manual efforts.
• Create strategic roadmaps and recommendations for process optimization and automation that align with clients’ long-term business objectives.
• Serve as a trusted advisor to clients, providing expertise on digital transformation, change management, and the benefits of automation.
• Collaborate with technical teams, including Power Automate Engineers, to ensure seamless implementation and integration of automation solutions.
• Monitor and assess the impact of newly implemented workflows, gathering feedback to refine and optimize automation efforts continually.
• Attend required company and departmental meetings.
• Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
• Perform other related duties as assigned.

Required Qualifications

• Bachelor’s degree in Business, Information Technology, or a related field; MBA or relevant advanced degree is a plus.
• 7+ years of experience in digital transformation, process improvement, or related roles, with a strong understanding of automation technologies and methodologies.

Required Skills

• Proven experience in business process analysis and design, with expertise in identifying and implementing automation solutions using Microsoft Power Automate or similar platforms.
• Excellent interviewing and communication skills, with the ability to engage effectively with stakeholders at all organizational levels.
• Strong documentation skills, with experience creating clear and actionable process maps, workflows, and project roadmaps.
• Strategic thinker with a deep understanding of change management principles and the ability to drive adoption of new processes and technologies.
• Microsoft certifications, particularly related to Power Platform or Process Automation, are a plus.
• Strong instructional design skills and familiarity with LMS platforms.

Key skills/competency

• Process Automation
• Microsoft Power Automate
• Digital Transformation
• Business Process Analysis
• Workflow Design
• Stakeholder Management
• Change Management
• Strategic Roadmapping
• Solution Implementation
• Client Consulting