Product Delivery Manager People & Communication...
@ Manulife

Toronto, Ontario, Canada
CA$120,000
On Site
Posted 25 days ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXX******* @manulife.com
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Job Details

Overview

The Product Delivery Manager People & Communications Technology role at Manulife is responsible for leading the strategy, roadmap, and execution of Human Resources, Colleague Communications, and Employee Experience Technology solutions. This role bridges strategy and execution by delivering impactful digital solutions that enhance employee experiences.

Position Responsibilities

  • Drive Product Strategy & Vision: Define and lead long-term strategies through market research and trend analysis.
  • Lead Product Delivery Lifecycle: Manage agile teams from ideation to release, ensuring timely and on-budget delivery.
  • Champion User-Centered Design: Represent employee feedback and collaborate with design teams using analytics and testing.
  • Foster Cross-Functional Collaboration: Work with Architecture, Information Risk, Engineering, and business stakeholders to align product vision.
  • Measure & Improve Performance: Define KPIs, monitor performance, manage risks, and drive continuous improvement.

Required Qualifications

Minimum 5+ years of experience in product delivery or business systems analysis (preferably in HR technology). Experience with SaaS platforms (e.g., Workday, Cornerstone, Salesforce, Adobe Experience Manager) and agile methodologies is required. Excellent communication and stakeholder management skills along with demonstrated experience in applying AI technologies (machine learning, natural language processing, generative AI) are essential.

Preferred Qualifications

Experience in change management, project management, facilitation, continuous improvement, KPI tracking, and vendor management.

What Manulife Offers

You will enjoy a flexible work environment, growth opportunities, and competitive benefits including health, dental, retirement plans, and more. The position is hybrid at the Toronto, Ontario location and part of a global team committed to digital innovation and employee empowerment.

Key skills/competency

  • Product Strategy
  • Agile
  • HR Technology
  • Cross-Functional
  • User-Centered Design
  • Digital Solutions
  • AI Technologies
  • Vendor Management
  • KPIs
  • Continuous Improvement
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How to Get Hired at Manulife

🎯 Tips for Getting Hired

  • Research Manulife: Understand their values and global presence.
  • Customize Your Resume: Highlight agile and HR tech experience.
  • Showcase Leadership: Emphasize product roadmap successes.
  • Prepare for Interviews: Practice behavioral and technical responses.
  • Network Effectively: Connect via LinkedIn and industry events.

📝 Interview Preparation Advice

Technical Preparation

Review agile methodologies and product lifecycle frameworks.
Study HR SaaS platforms and digital tools.
Practice AI application case studies in HR.
Analyze vendor management and risk mitigation strategies.

Behavioral Questions

Describe your experience managing agile teams.
Explain handling cross-functional conflicts effectively.
Discuss a time you implemented change management.
Share an experience with data-driven improvements.

Frequently Asked Questions