CNC Machine Tool Field Service Technician
@ Manufacturing Maintenance Solutions Inc

Elm Grove, Illinois, United States
$93,600
On Site
Full Time
Posted 59 minutes ago

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Job Details

About Manufacturing Maintenance Solutions Inc

Since 2002, Manufacturing Maintenance Solutions (MMS) has been a trusted name in industrial maintenance, partnering with top-tier manufacturers and Fortune 100 companies to deliver unmatched service and results. At MMS, we don’t just maintain machines—we Maintain Your Success. Our team is dedicated to excellence, innovation, and client success.

Why Work with MMS?

  • People-First Culture
  • Top-Notch Talent
  • Customer-Centric Approach
  • Proven Industry Leader
  • Commitment to Quality

Position Overview

We are seeking a highly skilled and detail-oriented CNC Machine Tool Field Service Technician to provide technical support, installation, troubleshooting, and maintenance of advanced CNC equipment at customer sites. You will work independently, ensuring proper installation, calibration, and ongoing upkeep of machines while maintaining high standards of service and safety.

Key Responsibilities

  • Install, maintain, and repair CNC machine tools and systems
  • Diagnose and resolve mechanical, electrical, and control issues
  • Provide technical guidance and training to customers
  • Maintain detailed service records and documentation
  • Collaborate with internal teams for continuous improvement
  • Travel to customer sites as required

Requirements

Required Qualifications: Minimum 5 years experience in CNC machine tool service; expert-level knowledge in installation, maintenance, troubleshooting; ability to read technical documents, schematics, and blueprints; strong customer-facing skills; proficiency with diagnostic tools and precision measurements; excellent communication skills; valid driver’s license with travel capability.

Desired Qualifications: Experience with specialized equipment, mentoring junior personnel, and advanced remote diagnostics.

Technology Requirements

  • Operate and troubleshoot specialized tools and test equipment
  • Proficiency in Microsoft Office
  • Familiarity with cloud-based reporting systems

Other Requirements

Willingness to travel, flexible schedule to meet customer needs, strong organizational skills, and ability to work independently. Commitment to continuing education is essential.

Benefits

  • Competitive hourly compensation ($35–$55 per hour)
  • Medical, dental, and vision plans
  • Paid Time Off and Holidays
  • Uniform provided at no cost
  • Discount programs
  • Employee Assistance Program
  • Tuition Reimbursement up to $3000 per year
  • 401K/Roth IRA opportunities
  • Employee Stock Option Program after six months

Equal Opportunity

MMS is an equal opportunity employer and complies with all applicable federal, state, and local laws. All qualified applicants will be considered without discrimination.

Key skills/competency

  • CNC
  • Maintenance
  • Installation
  • Troubleshooting
  • Technical Support
  • Diagnostics
  • Customer Service
  • Blueprint Reading
  • Repair
  • Documentation

How to Get Hired at Manufacturing Maintenance Solutions Inc

🎯 Tips for Getting Hired

  • Research MMS's culture: Study their mission, values, and employee testimonials.
  • Customize your resume: Highlight CNC and troubleshooting expertise.
  • Emphasize technical skills: Detail hands-on repair and maintenance experience.
  • Prepare for interviews: Practice explaining complex problem solving.

📝 Interview Preparation Advice

Technical Preparation

Review CNC system manuals
Practice diagnostic troubleshooting
Study schematics and blueprints
Update Microsoft Office skills

Behavioral Questions

Describe independent problem solving
Explain teamwork experience
Share conflict resolution example
Discuss customer communication

Frequently Asked Questions