Job Overview
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Job Description
About MANTECH and the CASTLE-NET Program
MANTECH is seeking a motivated, career and customer-oriented Senior Telecommunications Engineering Specialist, Unified Communications to join our CASTLE-NET Program team. This is a remote position. Be a part of an agile team to provide the U.S Army Corps of Engineers (USACE) OCIO/G-6 with agile, innovative, customer focused, and cost-effective integrated enterprise IT support services in support of the USACE vision of engineering solutions for the Nation’s toughest challenges.
Responsibilities Include But Are Not Limited To
- Providing administrative, operational, and management support for the CASTLE-NET unified communications infrastructure, including voice and video conferencing systems.
- Leading a team to support current infrastructure systems, platforms, tools, and components while maintaining standardized setups.
- Assisting customers with virtual instruction on communication systems and installing and configuring handsets and video endpoints.
- Planning and leading major technology assignments while evaluating performance results to recommend changes affecting project success.
- Delivering world-class IT services and responsive customer support to exceed the expectations of USACE OCIO/G-6 IT end-users.
- Functioning as a technical expert across multiple project assignments and supervising staff to ensure technical requirements are met.
Minimum Qualifications
- Bachelor’s degree in Telecommunications, IT, or a related field; or an Associate degree with 2+ years of experience; or 4+ years of relevant experience.
- 8+ years of experience in unified communications, with at least 3 years in a leadership role.
- Extensive knowledge of UC technologies such as VoIP, SIP, Microsoft Teams, and Cisco WebEx.
- Proficiency in installing and configuring telephony and video endpoints, network protocols, and security best practices.
- Must possess and maintain a 8140 IAT Level II certification.
Preferred Qualifications
- Relevant certifications such as CCNP Collaboration or Microsoft Certified: Teams Administrator.
- Familiarity with the USACE IT environment, regulatory requirements, and data security best practices.
Clearance Requirements
Must possess a Secret security clearance prior to starting this position.
Physical Requirements
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
Key skills/competency
- Unified Communications
- Telecommunications Engineering
- VoIP
- SIP
- Microsoft Teams
- Cisco WebEx
- IT Support
- Leadership
- Network Protocols
- Security Best Practices
How to Get Hired at MANTECH
- Tailor your resume: Highlight your 8+ years in unified communications and 3+ years leadership experience.
- Showcase technical skills: Emphasize expertise in VoIP, SIP, Microsoft Teams, and Cisco WebEx.
- Certifications matter: Include your 8140 IAT Level II certification and any preferred certs.
- Address clearance: Ensure you meet the Secret security clearance requirement before applying.
- Express customer focus: Demonstrate your ability to deliver world-class IT services and responsive support.
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