Consultant Experience Manager
@ ManpowerGroup

Portland, Oregon, United States
On Site
Posted 4 days ago

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XXXXXXXXX XXXXXXXXX XXXXXXXX****** @manpowergroup.com
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Job Details

Overview

The purpose of the Consultant Experience Manager is to guide Experis Consultants through their lifecycle at Experis. This role supports the delivery team and ensures a positive consultant experience.

Making an Impact

  • Maintain regular contact to build a trusting relationship.
  • Resolve consultant issues swiftly to protect project quality.
  • Provide feedback and performance follow-up, including difficult conversations.
  • Manage client-specific onboarding, offboarding, and orientation.
  • Facilitate training, development, and eventual redeployment.

Sharing Expertise

  • Leverage network and knowledge to tackle complex problems.
  • Support sales with client intelligence for better outcomes.

Gaining Exposure

  • Build rapport with internal stakeholders and ensure compliance.
  • Source leads and project/client information for sales/recruiting.

Thought Leadership

  • Adopt a solutions mindset to resolve issues collaboratively.
  • Suggest process improvements and share best practices.
  • Stay current on workforce trends and offer expert advice.

Your Typical Day

  • Assist with consultant orientation and offboarding procedures.
  • Review status reports and document issues in Bullhorn.
  • Support candidate screening and interviewing as required.
  • Collaborate with team members to achieve shared goals.
  • Manage administrative tasks such as pay change requests.

Requirements

  • Bachelor's degree or related experience.
  • Minimum 4 years in human resources or administrative roles.
  • Proficiency in Microsoft Excel, Teams, Office, and Word.

Nice to Have

  • Experience in employee relations.
  • Staffing industry knowledge and experience.

Equal Opportunity

ManpowerGroup is proud to be an inclusive and equal opportunity employer, providing reasonable accommodations during the interview process. Contact talentacquisition@manpowergroup.com for assistance.

Key skills/competency

  • Consultant
  • Experience
  • Manager
  • Onboarding
  • HR
  • Employee Relations
  • Training
  • Administration
  • Communication
  • Problem-Solving
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How to Get Hired at ManpowerGroup

🎯 Tips for Getting Hired

  • Customize resume: Tailor experience to HR and consulting support.
  • Research ManpowerGroup: Understand their culture and values.
  • Highlight skills: Emphasize onboarding and employee relations expertise.
  • Practice interviews: Prepare for HR scenario questions.

📝 Interview Preparation Advice

Technical Preparation

Review Microsoft Office fundamentals.
Practice Excel data manipulation exercises.
Familiarize with Bullhorn documentation software.
Learn HR systems and onboarding tools.

Behavioral Questions

Describe time you resolved consultant issues.
Explain collaboration with diverse teams.
Detail handling performance feedback conversations.
Discuss managing multiple administrative tasks.

Frequently Asked Questions