PitchMeAI
Makers' Muse

IT internship- Remote

Makers' Muse · India

  • Hybrid
  • Full-time
  • ₹60,000 / year
  • India

Job highlights

  • Automate workflows and manage tasks efficiently.
  • Implement robust security policies and data protection.
  • Optimize mobile app and LMS for STEM education.
  • Provide MS365 technical support and system administration.
  • Enhance user experience and ensure policy compliance.

About the role

IT Intern - Microsoft 365

Makers' Muse is seeking a skilled MS365 System Administrator/IT intern to enhance workflow automation, data security, and mobile application functionality. The ideal candidate will ensure smooth task management processes, enforce security policies, and oversee the integration and optimization of our Learning Management System (LMS) used in STEM education.

Key Responsibilities:

Workflow Automation & Task Management
  • Develop and enforce security policies to safeguard data and prevent phishing or spam emails.
  • Configure email filtering policies to route suspicious emails to quarantine.
  • Manage backend security settings, including permissions, SharePoint, and OneDrive access control.
  • Conduct regular security audits and vulnerability assessments.
Mobile Application & LMS Management
  • Oversee and optimize the existing Learning Management System (LMS) used in STEM education.
  • Enhance the mobile application to ensure smooth access, notification alerts, and interactive communication with students.
  • Identify and report to resolve technical errors affecting the app’s performance.
  • Improve the user interface (UI) for better user experience and engagement.
General IT & System Administration
  • Provide technical support and troubleshooting for MS365 applications.
  • Ensure compliance with data governance policies and industry standards.
  • Maintain documentation on system configurations, processes, and policies.
  • Stay updated with the latest MS365 features and security updates.

Requirements:

  • Understanding of working with Microsoft 365 ecosystem (Teams, SharePoint, OneDrive, Power Automate, Outlook security policies).
  • Understanding of workflow automation, task approvals, and notification management.
  • Knowledge of cybersecurity best practices and email security policies.
  • Knowledge of mobile application management, including UI/UX improvements and troubleshooting.
  • Familiarity with Learning Management Systems (LMS) and their integration into educational platforms.
  • Strong problem-solving skills and ability to analyze business needs and translate them into technical solutions.

Key skills/competency:

  • Microsoft 365
  • System Administration
  • IT Support
  • Workflow Automation
  • Cybersecurity
  • Mobile Application Management
  • LMS
  • UI/UX
  • Problem-Solving
  • Data Protection

Skills & topics

  • IT Intern
  • Microsoft 365
  • System Administration
  • Workflow Automation
  • Cybersecurity
  • Mobile Application
  • LMS
  • Remote Internship
  • STEM Education
  • Technical Support

How to get hired

  • Tailor your resume: Highlight your Microsoft 365, automation, and security skills relevant to Makers' Muse's needs.
  • Showcase relevant projects: Include any personal or academic projects demonstrating your understanding of MS365, LMS, or app development.
  • Prepare for technical questions: Be ready to discuss your knowledge of MS365 components and cybersecurity best practices.
  • Demonstrate problem-solving: Articulate how you've translated business needs into technical solutions in past experiences.

Technical preparation

Practice configuring MS365 security and email policies.,Build a sample workflow with Power Automate.,Familiarize yourself with LMS administration basics.,Review mobile app UI/UX best practices.

Behavioral questions

Describe a complex technical problem you solved.,How do you prioritize tasks with multiple deadlines?,Give an example of ensuring data security.,How would you improve user experience for an app?

Frequently asked questions

What are the main responsibilities for the IT Intern at Makers' Muse?
As an IT Intern at Makers' Muse, you will focus on enhancing workflow automation, data security, and mobile application functionality within the Microsoft 365 ecosystem. This includes managing security policies, optimizing the Learning Management System (LMS), and providing technical support for MS365 applications.
What specific Microsoft 365 knowledge is required for this internship?
The internship requires an understanding of the Microsoft 365 ecosystem, specifically Teams, SharePoint, OneDrive, Power Automate, and Outlook security policies. Familiarity with these tools is crucial for automating workflows and managing security settings.
Does this IT internship involve working with educational technology?
Yes, this role involves overseeing and optimizing the Learning Management System (LMS) used in STEM education. You will also enhance the mobile application to improve student interaction and access to educational content.
What are the opportunities for technical growth during this Makers' Muse internship?
This internship offers hands-on experience with MS365, cybersecurity, workflow automation, and mobile application management. You'll have the chance to stay updated with the latest MS365 features and security updates, gaining practical skills in system administration.
Is this IT internship a remote position?
Yes, this IT internship position at Makers' Muse is fully remote, allowing you to work from any location.