Manager, IT Applications
Majesco · India
- Hybrid
- Full-time
- $130,000 / year
- India
Job highlights
- Lead HCM applications like Oracle, UKG, Workday.
- Own functional vision, roadmap, and lifecycle.
- Partner with HR for technology delivery.
- Manage end-to-end HR technology initiatives.
- Lead and mentor a team of analysts.
About the role
IT Applications Manager HCM
The IT Functional Manager – HCM Applications is accountable for both functional ownership and delivery management of Human Capital Management platforms like Oracle HCM, UKG, and Workday.
This role combines HR domain expertise, platform knowledge, and delivery leadership, ensuring that HR technology initiatives are planned, governed, delivered, and adopted successfully across the organization. The role partners closely with HR, Finance, Security, and vendors to drive predictable delivery, operational stability, and continuous improvement across the Hire‑to‑Retire lifecycle.
Key Responsibilities
HCM Application Ownership & Strategy
- Own the functional vision, roadmap, and lifecycle management of Oracle HCM, UKG, and Workday.
- Align platform capabilities with HR strategy, transformation initiatives, and growth plans.
- Drive simplification, standardization, and tool rationalization across the HCM landscape.
HR Business Partnership
- Act as the single point of accountability from IT for HR technology delivery.
- Partner with HR leaders (HR Ops, Talent, Payroll, Total Rewards, WFM) to: Shape demand, Prioritize initiatives, Define realistic scope and delivery timelines, Translate HR functional requirements into well‑defined, deliverable work packages.
Delivery Manager Skill Set (HR Function)
- Delivery Planning & Execution: Own end‑to‑end delivery of HR technology initiatives including: Enhancements, Integrations, Releases, Compliance changes, Medium to large HR system programs. Lead demand intake, estimation, planning, sequencing, and delivery commitments. Create and manage delivery plans, milestones, dependencies, risks, and mitigation strategies.
- Agile / Hybrid Delivery Management: Apply Agile, Hybrid, or Waterfall delivery models based on initiative complexity and HR readiness. Facilitate: Backlog grooming, Sprint planning / iteration planning, UAT cycles and release readiness. Ensure delivery predictability, transparency, and clear reporting to HR and IT leadership.
- Governance, Risk & Controls: Establish delivery governance for HR initiatives including: Scope control, Change impact assessment, Design sign‑off, Functional and UAT sign‑off. Identify and actively manage risks related to: Compliance, Payroll impact, Data integrity, Employee experience. Ensure audit‑ready documentation, approvals, and traceability.
- Vendor & Partner Delivery Management: Manage delivery by system integrators, AMS partners, and vendors across HCM platforms. Review solution designs, estimates, plans, and deliverables. Hold vendors accountable for: Timelines, Quality, SLAs, Cost governance. Drive outcome‑based delivery, not just activity completion.
- Release, Testing & Change Enablement: Own functional delivery readiness for releases. Coordinate UAT planning, test execution, defect triage, and business sign‑off. Partner with HR on change management, training readiness, and user adoption planning.
- Operational Delivery Excellence: Provide senior‑level L3 functional support for critical production issues. Drive incident triage, root cause analysis, and long‑term fixes. Balance run‑the‑business and change‑the‑business priorities effectively.
- Team Leadership & Capability Building: Lead and mentor HCM functional analysts and delivery leads. Build delivery discipline, documentation standards, and cross‑platform knowledge. Upskill the team in HR processes, tools, and delivery best practices.
Required Skill Set
HCM Functional Expertise
- Strong understanding of end‑to‑end HR processes: Core HR, recruiting, onboarding, Compensation & benefits, Time & attendance / workforce management, Payroll coordination.
- Experience supporting global or multi‑region HR teams.
- Platform knowledge of Workday, Oracle HCM, or UKG is an added advantage.
Delivery Manager Competencies
- Program & delivery planning
- Executive‑ready status reporting and risk communication
- Stakeholder expectation management
- Dependency and cross‑team coordination
- Strong decision‑making and prioritization skills
- Experience delivering HR technology programs with business-critical impact
- Handle audit requirements
Key skills/competency
- HCM Applications
- Oracle HCM
- Workday
- UKG
- HR Technology
- Delivery Management
- Agile Methodologies
- Vendor Management
- IT Strategy
- HR Business Partnership
Skills & topics
- IT Applications Manager
- HCM
- Oracle HCM
- Workday
- UKG
- HR Technology
- Delivery Management
- Agile
- IT Strategy
- HR Business Partnership
- Manager
- Applications Management
- Human Capital Management
How to get hired
- Tailor your resume: Highlight your HCM functional expertise and delivery management skills for Oracle HCM, UKG, or Workday. Quantify achievements in past HR technology programs.
- Craft a compelling cover letter: Emphasize your ability to partner with HR stakeholders and drive successful technology initiatives aligned with business strategy.
- Prepare for interviews: Be ready to discuss your experience in leading cross-functional teams, managing vendor relationships, and ensuring governance and risk controls in HR technology projects.
- Showcase leadership: Demonstrate your capacity to mentor teams and build delivery discipline in HR technology solutions.
Technical preparation
Master Oracle HCM, UKG, and Workday functionalities.,Understand HR processes: core HR, payroll, benefits.,Practice Agile and Hybrid delivery frameworks.,Prepare for vendor management scenarios.
Behavioral questions
Describe leading a major HR technology implementation.,How do you manage conflicting stakeholder priorities?,Explain a time you improved system efficiency.,How do you mentor and develop your team?
Frequently asked questions
- What are the primary HCM platforms managed by the IT Applications Manager at Majesco?
- The IT Applications Manager at Majesco will be responsible for the functional ownership and delivery management of Human Capital Management platforms including Oracle HCM, UKG, and Workday.
- What is the main goal of the IT Functional Manager – HCM Applications role at Majesco?
- The main goal is to ensure that HR technology initiatives are planned, governed, delivered, and adopted successfully across the organization by combining HR domain expertise, platform knowledge, and delivery leadership.
- What kind of HR leaders will the IT Applications Manager at Majesco partner with?
- The IT Applications Manager will partner with HR leaders in areas such as HR Operations, Talent Acquisition, Payroll, Total Rewards, and Workforce Management (WFM).
- What delivery methodologies can be expected in this role at Majesco?
- This role will apply Agile, Hybrid, or Waterfall delivery models depending on the complexity of the initiative and HR readiness, facilitating processes like backlog grooming and sprint planning.
- Does Majesco require experience with global HR teams for this IT Applications Manager role?
- Yes, experience supporting global or multi-region HR teams is a plus for candidates applying for the IT Applications Manager position, indicating a need for an understanding of diverse HR landscapes.
- What level of functional support is expected for critical production issues?
- The role requires providing senior-level L3 functional support for critical production issues, including incident triage, root cause analysis, and implementing long-term fixes to ensure operational stability.
- What are the key competencies required for the Delivery Manager aspect of this role?
- Key competencies include program and delivery planning, executive-ready status reporting, stakeholder expectation management, dependency coordination, strong decision-making, and experience with business-critical HR technology programs.