Senior Integrations Consultant
MaintainX · Raleigh, NC
- On site
- Full-time
- $130,000 / year
- Raleigh, NC
Job highlights
- Lead client integration projects from start to finish.
- Design and implement effective integration solutions.
- Provide expert advice on using Open REST APIs.
- Manage client relationships and ensure satisfaction.
- Collaborate with internal and external teams.
About the role
About MaintainX
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
The Role
The Integrations Consultant plays a crucial role in our company's post-sales process, working closely with clients to lead and deliver integration projects. As a subject matter expert in system integration and our product offerings, you will guide clients through the integration process, ensuring a seamless and successful implementation. Your responsibilities include project management, technical expertise, and client relationship management to ensure client satisfaction and project success.What You’ll Do
- Lead integration projects from initiation to completion, ensuring project timelines and milestones are met.
- Collaborate with clients to define and adhere to project scope, objectives, and deliverables.
- Assess client systems and requirements to design effective integration solutions.
- Troubleshoot technical issues and provide solutions during the integration process.
- Apply technical skills to provide expert integration advice on how to best utilize our Open REST APIs.
- Create and present detailed, actionable integration plans that enable both MaintainX and our customers to understand and execute on the full scope of our integration processes.
- Serve as the primary point of contact for clients during integration projects.
- Maintain strong client relationships by providing exceptional service and support.
- Train client personnel on how to use integrated systems effectively.
- Work with the MaintainX Integration, Engineering, and Product teams to prioritize and discuss customer needs.
- Work directly with Sales Engineers, Solution Architects, and Integration Developers to translate client requirements.
- Work closely with third-party solution integrators to communicate client requirements and manage integration projects.
- Knowledge of and ability to speak effectively to Tech Stack components: TypeScript / NodeJS / React / ReactNative / and MySQL.
About You
- Experience in technical consulting. This may include, but is not limited to, prior roles in solutions architecture, sales engineering, product management, or software development.
- An ability to understand how to organize and consolidate customers’ data in various formats and from various source applications.
- Excellent project management skills and the ability to lead cross-functional teams.
- Proficiency in programming languages (JavaScript), APIs, and data transformation.
- Ability to translate business requirements into technical solutions.
- Detail and process-oriented, with the ability to manage projects spanning external and internal stakeholders.
- Critical thinking mindset and scrappy enough to think on your feet for customers.
- Excellent written, verbal and client-facing communication skills.
- Experience with Integration Tools such as Workato, Boomi, Tray.io and/or Zapier.
Nice To Have
- Bachelor’s Degree in Computer Science, Management Information Systems, Engineering, or related field.
- Experience with ERPs such as SAP, Oracle, NetSuite, Microsoft Dynamics, Sage, and other 3rd party integrations.
- Experience in the manufacturing industry.
- Knowledge of IoT Sensors, Historians, SCADA, PLCs and Industry 4.0 Technologies.
What’s In It For You
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
Key skills/competency
- Integrations Consulting
- Project Management
- System Integration
- Technical Consulting
- API Integration
- Data Transformation
- Client Relationship Management
- JavaScript
- REST APIs
- Workato
Skills & topics
- Senior Integrations Consultant
- Integrations
- Consulting
- API
- REST API
- JavaScript
- Project Management
- System Integration
- Technical Consulting
- Workato
How to get hired
- Tailor your resume: Highlight technical consulting, project management, and API integration experience.
- Showcase your skills: Emphasize proficiency in JavaScript, data transformation, and integration tools like Workato.
- Demonstrate problem-solving: Prepare examples of translating business needs into technical solutions.
- Research MaintainX culture: Align your application with their values of Smart, Humble, Optimist.
- Prepare for technical questions: Be ready to discuss their tech stack and your approach to integrations.
Technical preparation
Practice coding challenges in JavaScript.,Build mock integrations using REST APIs.,Study common integration patterns.,Review Workato/Boomi/Tray.io documentation.
Behavioral questions
Describe a complex integration project you led.,How do you handle client objections or challenges?,Share an example of translating business needs technically.,How do you prioritize tasks with multiple stakeholders?
Frequently asked questions
- What are the primary responsibilities of a Senior Integrations Consultant at MaintainX?
- The Senior Integrations Consultant at MaintainX leads post-sales integration projects, acting as a subject matter expert in system integration and MaintainX products. Key responsibilities include managing projects from initiation to completion, designing integration solutions, troubleshooting technical issues, advising on REST API usage, and maintaining strong client relationships.
- What technical skills are essential for this Senior Integrations Consultant role at MaintainX?
- Essential technical skills include proficiency in programming languages like JavaScript, a strong understanding of APIs (especially REST APIs), and experience with data transformation. Familiarity with integration tools such as Workato, Boomi, Tray.io, or Zapier is also highly valued for this Senior Integrations Consultant position at MaintainX.
- What kind of client interactions can I expect as a Senior Integrations Consultant at MaintainX?
- As a Senior Integrations Consultant at MaintainX, you will serve as the primary point of contact for clients during integration projects. This involves collaborating closely to define scope, providing expert advice, troubleshooting issues, and training client personnel, all while building and maintaining strong client relationships.
- Does MaintainX require a specific degree for the Senior Integrations Consultant position?
- While a Bachelor’s Degree in Computer Science, Management Information Systems, Engineering, or a related field is considered a 'Nice to Have,' it is not strictly required. MaintainX values practical experience in technical consulting roles, such as solutions architecture, sales engineering, product management, or software development.
- What makes MaintainX a unique company to work for as a Senior Integrations Consultant?
- MaintainX is a rapidly growing leader in the Asset and Work Intelligence platform space, recently securing significant Series D funding. The company offers competitive compensation, meaningful equity, comprehensive benefits, and a strong culture focused on 'Smart Humble Optimist' values, meritocracy, and celebrating achievements.
- How does the Senior Integrations Consultant role contribute to MaintainX's overall mission?
- The Senior Integrations Consultant is vital in ensuring clients can seamlessly integrate MaintainX into their operations, thereby driving operational excellence. By successfully implementing integrations, consultants directly support MaintainX's mission to deliver one platform for maintenance, repair, and operations teams, keeping the physical world running.